Retirement Villages Group
Hospitality Manager
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Are you passionate about delivering exceptional hospitality and creating vibrant community spaces? Join us as a Hospitality Manager at Roseland Parc Retirement Village and play a key role in leading the food, beverage, and guest services at our retirement village.
As a Hospitality Manager, you will oversee the full food and beverage operation within the village - from restaurant service to events - ensuring it is welcoming, commercially successful, and tailored to the needs of our residents, as well as serving the wider public. This is a full-time role working 5 days out of 7 (some weekends will be included).
You’ll lead a passionate team, uphold the highest service standards, and work collaboratively across departments to bring our vision to life; a world where everyone has the opportunity to age well.
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Key Responsibilities
- Lead all food, beverage, and guest services across the village
- Manage team recruitment, training, rotas, performance, and development
- Oversee mobilisation activities for new village openings
- Plan and deliver events in partnership with community and sales teams
- Ensure compliance with food hygiene, health & safety, and licensing requirements
- Support commercial performance: revenue, budgets, suppliers, and stock control
- Build strong resident and customer relationships; respond to feedback with professionalism
- Drive continuous improvement in service delivery and team operations
The Ideal Candidate
- 3+ years of hospitality experience, with at least 1 year in a leadership role
- A passion for creating welcoming, inclusive environments
- Experience managing teams, rotas, budgets, and hospitality service delivery
- Knowledge of industry standards including food hygiene and alcohol licensing
- Strong organisational, communication, and problem-solving skills
- Ability to work collaboratively with diverse stakeholders
- Ideally, a Level 3 Supervisor Certificate and/or a Personal Licence (or willingness to obtain one)
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At RVG, we put people and community first. You’ll join a supportive team in a values-led organisation that believes in:
- Age Well: Creating vibrant communities for healthy ageing.
- Community: Building belonging through shared experiences.
- Keep Improving: Always learning, always growing.
- Invest Wisely: Making smart decisions for long-term impact.
- Planet Positive: Acting sustainably and responsibly.
- One Team: Succeeding together.
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