Eastlands Venue Services Limited
Hospitality Planning Coordinator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Department: Hospitality
Location: Etihad Stadium
Description
The Hospitality Planning Coordinator plays a key role in supporting the planning and coordination of hospitality operations across Etihad Stadium.
Working closely with the Hospitality Planning Manager and operational teams, the role is responsible for coordinating event information, preparing operational documentation, communicating event requirements and ensuring hospitality teams have the information they need to deliver successful matchdays, conferences, banqueting events and special events.
The role acts as a central coordination point between Sales, Culinary, Operations, Finance and other internal stakeholders, ensuring operational plans remain accurate, up to date and effectively communicated.
This is an excellent opportunity for an organised and detail-focused coordinator who enjoys planning, administration and working within a fast-paced events environment.
Day To Day Responsibilities
Event Planning & Coordination
- Coordinate hospitality event information across matchdays, conferences, banquets and special events.
- Prepare and maintain operational function sheets, event orders and planning documentation.
- Ensure event information is accurate, complete and distributed to operational teams within agreed timescales.
- Monitor fixture changes and event amendments, communicating updates to relevant stakeholders.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Operational Administration
- Maintain planning schedules and event calendars.
- Coordinate room layouts, catering requirements and operational requests.
- Track changes to event requirements and update planning documentation accordingly.
- Ensure all event documentation is filed and maintained accurately.
Stakeholder Communication
- Act as a point of contact for operational planning queries.
- Liaise with Sales, Culinary, Hospitality Operations, Logistics and Finance to ensure event information is aligned.
- Attend planning meetings and circulate actions where required.
- Support communication between departments before and after events.
Event Delivery Support
- Provide operational support during matchdays and major events where required.
- Support hospitality managers in resolving planning-related queries.
- Assist with event set-up checks and operational readiness.
- Respond to last-minute changes to event requirements.
Reporting & Continuous Improvement
- Produce planning reports and event documentation.
- Support post-event reviews by capturing operational feedback.
- Identify opportunities to improve planning processes and communication.
- Maintain accurate event records.
Essential
Skills, Knowledge & Expertise
- Previous experience within hospitality, events or venue operations.
- Strong planning and organisational skills.
- Excellent administrative skills with high attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong communication and relationship-building skills.
- Confident using Microsoft Office, particularly Excel, Outlook and Word.
- Ability to work flexibly around matchdays and events.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience working within a stadium, arena, hotel or conference venue.
- Experience using event planning or booking systems.
- Experience working with hospitality or conference events.
- Knowledge of event planning processes.
Why Join Us?
- Private Medical Insurance (Vitality) – including Virtual GP access and rewards
- Group Life Assurance – 4x salary paid to your nominated beneficiary
- Birthday Day Off – an extra day to celebrate
- Complimentary Meals on Shift – breakfast, lunch, fruit and hot drinks
- Employee Assistance Programme & Wellbeing Platform – including counselling support
- Company Pension Scheme
- Generous Holiday Allowance – plus bank holidays
- Career Development Opportunities – with progression across the campus
Eastlands Venue Services Ltd is committed to protecting your personal data. Information provided will be used for recruitment purposes only and handled in accordance with the UK GDPR and our Candidate Privacy Notice. Candidate data is retained for 18 months unless you request removal sooner. For details, contact talent@eastlandsvsl.com.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London