Guy's and St Thomas' NHS Foundation Trust
Hospitality Supervisor
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Are you prepared to work early mornings, late evenings, and weekends when required?
Are you happy to take a hands-on operational role, actively supporting Hospitality service delivery?
Do you have previous experience supervising or managing a team?
Do you have the confidence to challenge behaviors that do not meet organizational standards, policies, or expected conduct?
If you answered yes to the above, we would love to hear from you.
About The Role
An exciting opportunity has arisen within our Catering Department for an enthusiastic and motivated Hospitality Supervisor to join our in-house Hospitality Team.
This is a varied and rewarding hands-on role where you will be responsible for the day-to-day supervision and delivery of a professional hospitality service across multiple Trust sites. You will lead by example, working alongside your team to ensure an exceptional customer experience while maintaining the highest standards of service, presentation, and operational excellence.
Working closely with the Hospitality Team Leader, you will support the management and development of the team and deputise in their absence. You will play a key role in ensuring Hospitality services are delivered efficiently, safely, and in line with Trust policies, food safety legislation, and Health and safety compliance.
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The post holder will be responsible for the day-to-day delivery of an efficient hospitality service across multiple sites. They will be required to supervise the hospitality team, assistants and kitchen porters. Deputise for the Hospitality Team Leader where required or in their absence.
The post holder will maintain key relationships with all members of the Hospitality and General Catering teams, internal and external clients, internal and local environmental health departments, other GSTT service departments and staff members. Other key partners include Charities and Government Agencies.
About Us
Guy’s and St Thomas’ NHS Foundation Trust is one of the UK’s busiest and most successful NHS trusts, providing a comprehensive range of hospital and community services across south London and specialist care for patients nationwide, including cancer, renal, orthopaedic, respiratory and cardiovascular services. Guy’s Hospital is home to Europe’s largest dental school and a £160m Cancer Centre, while St Thomas’ hosts one of the UK’s largest critical care units, one of London’s busiest emergency departments, and Evelina London Children's Hospital. The Trust also delivers extensive community services, including health visiting, school nursing and long-term family support.
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Essentia, part of Guy’s and St Thomas’, provides vital non-clinical healthcare services essential to effective service delivery. Its work spans construction, healthcare planning, housekeeping, transport, waste management and security. Employing around 1,800 staff, Essentia combines high standards, public sector values, commercial focus, innovation and technology to enhance the patient experience.
The Hospitality department delivers event services across Trust sites and external venues across London, supported by a skilled and dynamic team focused on adapting to future needs and delivering departmental and Trust objectives.
Contact Information
For further details / informal visits contact:
- Name: Adele Abrams
- Job title: Hospitality Team Leader
- Email address: adele.abrams1@nhs.net
- Telephone number: 0207188 1136
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