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Hospitality Supervisor Apprentice
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Sala Thai Kitchen is an award-winning Thai restaurant and cooking school in the heart of St Albans, led by Foodies Festival presenter and experienced cookery teacher Thippawan Rashleigh. We're looking for an aspiring leader to support the day-to-day running of the restaurant and grow into a key supervisory role across our restaurant floor.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Key Responsibilities:
- Supervising front-of-house service during shifts, ensuring every guest receives an authentic, memorable Thai dining experience
- Leading and motivating team members during shifts, leading by example on standards and professionalism
- Coordinating table service, bookings, and special events including cooking classes and private dining
- Briefing the team on menu items, specials, and dietary requirements so they can confidently guide customers
- Assisting with staff training and development
- Resolving customer queries and complaints calmly and professionally
- Supporting stock control, ordering, and operational planning, minimising waste and helping manage costs within budget
- Ensuring compliance with food hygiene and health and safety requirements
- Helping implement marketing and promotional activity, working alongside our social media and events team
- Learning to use booking and operational systems, including our staff SOP app
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Your earnings can increase over time with an apprenticeship. After your apprenticeship, you may be offered a permanent position withing the company.
A clear route into a supervisory or management role, with the possibility of progressing into our upcoming second site in Welwyn Garden City.
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