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Pay:
Hourly rate £12.90 + £3.80–£4 per hour in Tronc (on average). In addition to your standard hourly wage, you'll receive a share of Tronc, of which 100% is distributed to the team.
About the Role
We’re looking for someone who ideally has experience working in restaurant reservations, reception, or guest bookings. Familiarity with SevenRooms (or similar reservation systems) is a huge plus, and you’ll need to be comfortable using email, managing digital waitlists, and updating bookings on the fly. But more than that, we want someone with real people skills—warm, clear, confident, and genuinely good with guests.
You’ll be the go-to person for creating a smooth flow at the front door—managing pacing, communicating wait times clearly, handling walk-ins and VIP bookings, and keeping the service team updated in real time. It’s a role that requires both heart and hustle.
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What You’ll Be Doing
- Greeting every guest with warmth, professionalism, and attention to detail
- Managing walk-ins, bookings, waitlists, and table turns with confidence and clarity
- Using SevenRooms (or similar systems) to manage bookings, notes, and guest preferences
- Communicating constantly with the floor team to maintain smooth pacing and maximise covers
- Handling phone and email enquiries with a helpful, guest-first attitude
- Being proactive and calm in high-pressure situations, finding solutions and keeping things moving
- Ensuring that every guest feels seen, valued, and excited to be with us
You
You’re confident, friendly, and always in control, even when the bar is buzzing. You’ve got a warm and approachable style, love working with people, and naturally make others feel comfortable and looked after. Organisation is your thing, and you thrive in a role that requires sharp timing, great communication, and a problem-solving mindset.
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Benefits at Pasture:
- The hourly rate shown includes a competitive share of Tronc: 100% of Tronc is distributed to the staff.
- 28 days holiday - including bank holidays
- 20% off food and drink in our restaurants for up to six people
- Opportunity for growth and progression
- Long service benefits
- 1 day of paid volunteering per year, with a charity of your choice
- Regular staff trips are arranged to our farm and to our suppliers
- Employee assistance program provided by Hospitality Action
- Enhanced Maternity & Paternity Pay
- Wagestream
- Company events and parties
In a nutshell
Pasture is about fine dining for everyone, with slick, engaging service, top-quality food, and a team whose knowledge is as strong as its passion.
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