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ABOUT US
We are looking for a warm, charismatic, and highly organised host/hostess to be the face of our front-of-house team.
This beautifully designed space will offer an exceptional dining experience, combining high-quality cuisine with outstanding service in a welcoming, vibrant atmosphere from morning to night.
This new opening is the latest addition to BVC Hospitality, which operates a portfolio of innovative, globally recognised food concepts, including NAC, Crème, and Supernova. With a strong presence in London, Paris, and the Middle East, BVC Hospitality is known for blending creativity with operational excellence, delivering outstanding dining experiences across multiple markets.
This is an exciting opportunity to be part of an ambitious new concept, working closely with senior management to create a seamless and memorable guest experience.
POSITION SUMMARY
As a host/hostess, you will be the first and last point of contact for our guests, ensuring a warm welcome and a smooth, well-coordinated dining experience. You will manage reservations, oversee table allocations, and provide a friendly and professional service at all times.
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We are looking for someone with a natural ability to make guests feel special, strong organisational skills, and a proactive approach to problem-solving in a fast-paced environment.
KEY RESPONSIBILITIES
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage reservations and walk-ins efficiently to optimise seating and service flow.
- Coordinate with the floor team to ensure smooth table turnover and minimise wait times.
- Assist guests with inquiries about the menu, venue, and any special requests.
- Maintain a professional and polished appearance, upholding high hospitality standards.
- Handle guest concerns or special requests with confidence and a problem-solving mindset.
- Support the team in maintaining a clean and organised entrance and waiting area.
KEY REQUIREMENTS
- A friendly, professional, and welcoming attitude with strong customer service skills.
- Previous experience as a host, receptionist, or in a front-of-house hospitality role is preferred.
- Excellent communication and organisational skills to manage reservations and guest flow.
- Ability to multitask and remain calm under pressure in a busy environment.
- Strong teamwork and coordination with front-of-house and management teams.
- Flexibility to work evenings, weekends, and busy service periods.
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WHAT WE OFFER
- Competitive hourly pay with service charge and tips.
- Professional development opportunities and career progression within BVC Hospitality.
- A supportive and dynamic work environment where teamwork and hospitality are valued.
- Generous employee discounts, including 50% off across all BVC Hospitality venues and exclusive hospitality perks via CODE app membership.
- Flexible working arrangements and complimentary meals on shift.
- Enhanced benefits, including company sick pay, maternity/paternity leave, and holiday pay.
- Long-service rewards and recognition for dedication.
BVC Hospitality is committed to creating a welcoming, inclusive environment, celebrating diversity, and fostering respect for all employees.
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