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ABOUT US
NAC is a stylish, vibrant restaurant known for its innovative approach to modern French dining, set in the heart of London's prestigious Mayfair neighbourhood. We're looking for enthusiastic and welcoming Hosts/Hostesses to join our passionate team, dedicated to delivering exceptional dining experiences.
NAC is part of BVC Group, which operates a portfolio of innovative, globally recognised food concepts, including Crème, 74 Duke, Le Cafe NAC and Supernova. With a strong presence in London, Paris, and the Middle East, BVC Group is known for blending creativity with operational excellence, delivering outstanding dining experiences across multiple markets.
This is an exciting opportunity to become part of our dedicated team, ensuring guests enjoy an unforgettable dining experience in a dynamic and engaging environment.
POSITION SUMMARY
As a Host/Hostess at NAC, you’ll be the first point of contact for our guests, creating a welcoming atmosphere and managing the flow of seating to ensure a memorable dining experience. This role requires warmth, excellent communication skills, and a genuine enthusiasm for hospitality.
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KEY RESPONSIBILITIES
- Greet guests warmly upon arrival, creating a welcoming and inviting atmosphere.
- Efficiently manage reservations and walk-ins, ensuring optimal table assignments.
- Communicate effectively with guests, managing expectations around wait times and seating arrangements.
- Collaborate closely with the floor team to ensure seamless guest experience.
- Maintain accurate and organised reservations using our booking systems.
- Provide attentive, personable service, swiftly addressing guest inquiries and concerns.
- Uphold the highest standards of appearance, cleanliness, and professionalism at the reception area.
- Comply with all company policies and hygiene standards.
KEY REQUIREMENTS
- Previous experience as a Host/Hostess or similar customer-facing role in a high-end hospitality environment.
- Outstanding interpersonal and communication skills with a friendly, engaging personality.
- Ability to stay calm, organised, and professional under pressure.
- Flexibility to work varied shifts, including evenings and weekends.
- A proactive team player who fosters positivity and collaboration.
- Knowledge of reservation management systems, SevenRooms is preferred.
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WHAT WE OFFER
- Professional development opportunities through structured training programs and career growth pathways.
- A supportive, high-energy work environment where teamwork and creativity are valued.
- Generous employee discounts, including 50% off across all BVC Group venues and exclusive hospitality perks via CODE app membership.
- Flexible working arrangements and complimentary meals on shift.
- Enhanced benefits, including company sick pay, maternity/paternity leave, and holiday pay.
- Long-service rewards and recognition for dedication.
- BVC Group is committed to creating a welcoming, inclusive environment, celebrating diversity and fostering respect for all employees.
HOW TO APPLY
Ready to join our exceptional team at NAC? Apply now to become a Host/Hostess and be part of something extraordinary!
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