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Nobu London
Nobu London is part of the global Nobu enterprise founded by actor Robert de Niro and chef Nobuyuki Matsuhisha in 1994. With over 50 restaurants worldwide, and a growing hotel business, the Nobu name is synonymous with luxury dining and hospitality. Chef Nobu San's seeks to offer guests an authentic experience in each of his restaurants. This includes not just the food, but also the ambience, service, and even the architectural design.
We’re on the lookout for a Host/Hostess who is committed to excellence and thrives in a team setting.
As a Host/Hostess, you will be at the heart of the guest journey, creating a warm, confident and personalised welcome from arrival to departure.
Working directly with the Maitre d’, who leads the Reception and Host team and oversees table allocation and guest flow, you will support the smooth running of Reception and ensure that information is communicated accurately between the guest and restaurant teams.
You will combine warmth with precision, efficiency with genuine care and confidence with discretion, always representing the Nobu brand and its values.
Why Join Us?
- Global career progression opportunities – Europe, USA, Middle East and many more to come!
- Opportunity to expand your skills with the support of experienced management.
- Internal training and succession plans for rapid promotion.
- Access to our Employee Assistance Programme which includes financial advice and mental health support.
- Discounts and benefits across Nobu Restaurant.
- Discount at CÉ LA VI.
- Staff Meals & Uniform provided.
- Flexible schedule & 28 days of holidays per annum, which increases up to 33 holiday days through length of service.
- Staff members dining discount across companies’ global brands.
- £500 Refer a Friend Scheme.
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What You Will Do:
- Welcome and engage every guest with genuine warmth, confidence and authentic Nobu hospitality, creating a memorable first and last impression.
- Manage guest arrivals, seating and restaurant flow in close communication with the Maitre d’, ensuring a smooth and efficient service.
- Recognise and accommodate VIPs, regular guests, returning guests and special occasions, anticipating needs and delivering personalised service.
- Handle reservations, enquiries, amendments and cancellations professionally, maintaining accurate booking information and communicating guest preferences, allergies and special requirements to the team.
- Prepare and communicate clear Waiter Notes, ensuring all relevant guest information is accurately and discreetly shared with the service team.
- Provide attentive cloakroom and takeaway support, maintaining a clean, organised Reception area and ensuring orders are correctly handed over.
- Work collaboratively with the wider restaurant team, supporting colleagues during busy periods and maintaining a consistently welcoming, professional and positive guest experience.
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What We're Looking For:
- Warm, confident and naturally engaging personality.
- A strong communicator with excellent attention to detail.
- Observant and proactive, with the ability to anticipate guest needs.
- Comfortable working with VIPs, regulars and first-time guests.
- Organised and calm under pressure.
- Professional, discreet and impeccably presented.
- A team player who understands the importance of clear communication.
- Passionate about hospitality and creating memorable experiences.
- Someone who understands that Kokoro means doing things with genuine care and from the heart.
Apply now and start your next career adventure with us!
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