Marriott International
Hotel Cleanliness Expert (Public Areas) - London Marriott Hotel Canary Wharf
London
Posted about 12 hours ago
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Job Number 26092250
Job Category Housekeeping & Laundry
Location
22 Hertsmere Road, London, England, United Kingdom, E14 4ED
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Schedule
Full Time
Located Remotely?
N
Position Type
Non-Management
Position Summary
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift.
- Complete required paperwork.
Key Responsibilities:
- Use checklists to ensure that cleanliness and condition of each assigned area meets the designated standards.
- Document and report any outstanding issues to manager on duty.
- Identify and report maintenance issues in public areas and guest rooms.
- Respond promptly to guest requests.
- Ensure all quality standards are met.
- Communicate with various departments to verify the status of guest rooms.
- Serve as a departmental role model by working alongside employees to perform all duties.
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Core Expectations:
- Create a safe workplace.
- Follow company policies and procedures.
- Uphold quality standards.
- Ensure professional uniform, personal appearance, and communications.
- Report accidents, injuries, and unsafe work conditions to manager.
- Perform other reasonable job duties as requested by Managers.
Company Commitment:
- Marriott International is dedicated to being an equal opportunity employer.
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels Philosophy:
- We strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
- As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
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JW Marriott Overview:
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
- JW believes our associates come first. Because if you’re happy, our guests will be happy.
- JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott.
- Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
- JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
- Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
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Skills
Quality Inspection
Housekeeping Management
Interdepartmental Coordination
Reporting
Attention To Detail
Guest Relations
Maintenance Identification
Time Management
Location