AccorHotel
Hotel Guest Service Manager
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Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
We're on the lookout for a Guest Service Manager to join our team at ibis Styles London Gatwick Airport. If you love creating memorable guest experiences, then this full-time opportunity is perfect for you, working 40 hours per week for a competitive salary of up to £28,700 per annum, plus some great benefits.
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Imagine an extra day off on your birthday, a workplace pension, sick pay, cycle-to-work scheme. Not to mention fantastic hotel discounts, meals during your shift, and much more.
Do you have a knack for customer service, especially in the hotel industry? Have you ever dreamed of working in an Accor-branded property? Well, dream no more because this could be your chance to shine! We're searching for someone who knows their way around front office operations and is familiar with PMS systems like Opera. You'll need two years' experience in a similar role, ideally within a branded property and have an approachable, outgoing personality.
Our dream candidate is not just great with guests but also a natural leader who can inspire their Reception team to greatness and meet our KPIs. From managing reception to being hands-on in the bar, restaurant, and conference facilities, you'll be the go-to person for ensuring our guests have an amazing time at ibis Styles Gatwick Airport. And let's not forget, you'll also get to play the role of Duty Manager during your shifts as well as helping your GM with some admin tasks.
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With 182 bedrooms, a busy food and beverage scene, and meeting spaces, ibis Styles London Gatwick Airport is a bustling, contemporary hotel. Are you ready to become part of our awesome team, why wait? Apply now and let's make some unforgettable memories together!
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Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Full-Time
Compensation: GBP 28000.00 - GBP 28500.00 - yearly
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