Merlin Entertainments
Hotel Housekeeper
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Location: Chessington World of Adventures Resort, Leatherhead Road, Chessington, Surrey, KT9 2NE.
Hours: Fixed term contract to the end of season in November.
Please note we reserve the right to close applications early if we receive a high volume of quality applications. We would therefore recommend that you submit your application as soon as possible.
COME & JOIN BRITAINS WILDEST ADVENTURE!
Are you passionate about creating memorable experiences? Do you thrive in a fast-paced, fun environment? Then we want YOU to be part of our team. Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain’s biggest wildlife theme park.
Here at Chessington World of Adventures we are looking for Housekeepers to join the team!
Fluffy towels, immaculate rooms, and a warm and attentive service, our guests can expect nothing but excellence from the rooms you prepare.
Working under the guidance of the Housekeeping Management team, you will be responsible for preparing guest bedrooms and accommodation promptly and to the highest standards. This includes clearing items left by previous guests and ensuring rooms are perfectly presented for arrivals, with fresh linen, neatly folded towels, and finishing touches such as chocolates placed on plumped pillows.
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This is a physically active role that requires a hands-on approach, punctuality, and strong time-management skills to ensure all tasks are completed efficiently.
This seasonal position offers up to 30 hours per week, working 5 days out of 7. Flexibility is essential to meet business demands, particularly during weekends and peak holiday periods, which are key times in the leisure hospitality sector.
Key Accountabilities
- To perform duties as assigned by the Housekeeping Manager and Assistant Housekeeping Manager.
- All room items must be clear of dust.
- All linens and towels are clean with no stains, dirt.
- To report on adverse guest comment as and when required.
- To establish a record of guests’ preferences; especially regular guests and long-term guests.
- To ensure that interactions with guests are handled in a professional manner and adhere to Hotel’s policies and procedures.
- To maximise recycling opportunities while it is not jeopardising quality assurance.
- To go through all trainings assigned to you by Housekeeping Manager / Hotel Management.
- To ensure and maintain proper / correct way of handling equipment - carts / baskets.
- To ensure appropriate stock level of linen, cleaning and guest room supplies.
- To carry out inventory check on linen and guest room supplies on random basis with the floor supervisor.
- Guests floor corridor inspection for cleanliness and free from dust.
- Be flexible in job scope or coverage of work according to peak and non-peak periods.
- You may be assigned to public area cleaning depending on business needs.
- You will be punctual and mindful of completing tasks in a timely manner.
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Job Purpose
A minimum requirement of 8 rooms cleaning to be achieved and it can increase depending on the business occupancy needs. These 8 rooms can be check out, a mix of check out and stay over. To ensure and maintain high cleaning standards on all floors.
Qualifications & Experience
Whilst we do not require any formal qualifications or experience for this role, the following would be desirable:
- Great attention to detail.
- Can do attitude and willingness to work hard.
- Previous cleaning experience is preferable but not required.
Benefits
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel.
- 25% discount in our on-site retail shops and restaurants.
- 40% discount on Lego.
- Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world.
- Ongoing training and development opportunities.
Pay Range
From GBP £12.77/Hr.
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