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Hotel Receptionist
Ship Inn
Full Time
Competitive salary
Skills: Great eye for detail
Description
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
We are currently seeking a friendly, outgoing and energetic individual with a large smile to join our team. If you are passionate about going the extra mile for your guests and making them feel at home whilst maintaining excellent administrative skills, then you should apply right now. Join us at Innkeeper's, the perfect place for those who love a warm welcome and a place to stay that has something a bit different to offer. Whether our guests are looking to stay in a pub with great heritage, or looking for a romantic break, we strive to make every stay one to remember.
What's in it for me?
- Flexible shifts - to fit around the other important things in life.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socializing with friends in the city at All Bar One, we’ve got you covered.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Never a dull moment - fun, laughs and lifelong friends!
- Team Socials – work hard, play hard!
- On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline to support you with whatever life throws at you.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What will I be doing?
- Giving every guest a friendly welcome when they arrive at the check-in
- Providing guests all information they require for their stay (Breakfast serving times and location, location of night entrance, bar and food serving times, etc.)
- Asking if the guest would like to book a table in your pub/restaurant for dinner
- Talking to every guest about the Innkeepers Lodge guest experience survey at check-in
- Dealing with guest queries and complaints quickly and professionally
- Serving guests in turn, quickly and efficiently
- Taking reservations from guests and dealing with all telephone calls with the highest of customer service
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What do I need?
It takes a mixture of ingredients to make the perfect drink, and our teams are no different. You’ll...
- Be passionate about guest care
- Have a can-do attitude
- Demonstrate professionalism under pressure
- Have a great eye for detail
- Enjoy and want to be an active member of a team
- Have excellent verbal communication skills
- Understand what excellent guest service looks like
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
#IKC
Mitchells & Butlers Leisure Retail Limited (MABLR) is using Harri as its provider of applicant tracking software. The data you provide Harri as part of your registration and application will only be provided by Harri to MABLR once you have applied for the applicable role. Your data will then be processed by MABLR in accordance with its privacy policy www.mbcareersandjobs.com/privacy.
Ship Inn
804 Warrington Rd, Rainhill, Prescot L35 6PE, UK
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