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Hotel Receptionist
Do you love to provide an unforgettable and enchanting guest experience?
As our Receptionist you will be the first member of the team to meet our guests as they arrive at our beautiful hotel. You will help to create those enchanting moments which sets the tone for their visit, whether they have come for a dining experience or an overnight stay. You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget. Our Receptionists will be on hand to help our guests in any way required during their visit, whether that’s booking a dinner reservation or getting around on the Estate.
Requirements
- Smart, presentable and able to build rapport with people from all walks of life.
- Good planning and organisational skills.
- Ideally have previous experience within another 5 star luxury property.
- Charming, hands on approach with a can-do attitude.
- Work ethic level enabling you to learn, in detail, the Estate’s products and offerings.
- Preferably experience using Opera Cloud.
- Flexible, working any 5 days out of 7, especially during our busy period i.e. weekends.
- Working the following shifts: 07:00 – 15:00 or 15:00 – 23:00
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Responsibilities
- Be the first and last point of contact for guests, creating memorable experiences.
- Assist guests with various needs during their visit, including booking dinner reservations and providing information about the Estate.
Benefits
- Salary: £26,437 per annum, plus tronc
- In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
- As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognised qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £600 through our recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
- Staff Accommodation Available
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About Beaverbrook
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