University Hospitals Tees
House Keeper
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Job Description
Hours
- 1 x 31.5 hours
- 1 x 35 hours
About the Role
Hotel Services is committed to providing a high quality, helpful, courteous, and personal service to the patients of the Trust and in support of Nursing Staff.
Your role as a Housekeeper is in pursuit of Hotel Services aims to provide a safe, nutritious, and well-balanced meal service to patients in a clean and supportive environment in which patients can recuperate, working with other members of ward-based staff in a team spirit.
Patients and staff should receive a high level of customer service, timely, friendly, and efficiently delivered by Hotel Services staff with a high standard of personal presentation.
Duties
Your duties will be carried out according to specified tasks with frequency levels:
- Make a personal introduction to new patients following their clinical admittance.
- Ensure the ward provides an up-to-date list of the patients’ dietary requirements for you to work from.
- Assist Nursing Staff with food service to patients.
- Monitor patient eating, report to the nursing team if a patient requires help or assistance with eating.
- Prepare and assist with the service of beverages, food, and snacks. Clear beverages at designated times throughout the day including supplement drinks.
- Ensure the provision of beverages for distressed relatives.
- Ensure food provisions and catering resources are managed economically.
- Resolve food and crockery shortages.
- Resolve shortages of milk.
- Clean patient’s bedside tables prior to each meal service then place the placemat and cutlery in readiness for meal service.
- Be responsible for checking stock and removing out-of-date food from ward kitchen refrigerators.
- Be responsible for recording of ward kitchen refrigerator temperatures.
- Complete the ward catering sheet including food waste and temperatures.
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Additional Information
Please note this post will close at sufficient applicants.
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organizations.
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Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behavior change in the promotion of health and wellbeing of individuals and communities.
Contact Information
For further details / informal visits contact:
- Name: Sue Hodgson
- Job title: Catering Manager
- Email address: sue.hodgson2@nhs.net
- Telephone number: 01609 762017
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