Royal Free London NHS Foundation Trust
House Keeper
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Role Description: Emergency Department Housekeeper
The Emergency Department Housekeeper is responsible for maintaining a clean, safe, and well-stocked ward environment to support patient care. Key duties include:
- Cleaning and stocking clinical areas
- Managing linen and supplies
- Maintaining kitchen areas
- Assisting with food and drink service
- Ordering stores
- Ensuring equipment is readily available
Working closely with the multidisciplinary team and under the direction of senior nursing staff, the post holder must demonstrate excellent communication, attention to detail, and the ability to work effectively in a fast-paced environment. They are also required to adhere to Trust Infection Control Policies at all times, helping to minimise the risk of healthcare-associated infections and ensure a safe environment for patients, visitors, and staff.
Key Responsibilities
- Supporting high-quality patient care by maintaining a safe, clean, and welcoming ward environment
- Assisting patients and families
- Providing refreshments and meal support
- Preparing bed spaces for admissions
- Managing supplies and laundry
- Responding to patient concerns
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The post holder works closely with nursing staff to ensure patient dignity, privacy, confidentiality, and wellbeing are always maintained.
Additional Duties
- Upholding high standards of cleanliness and infection prevention
- Cleaning and maintaining equipment and patient areas
- Monitoring safety issues
- Reporting repairs
- Supporting audits
- Ensuring compliance with health and safety regulations
- Assisting with food service
- Monitoring kitchen hygiene and food safety
- Managing stock levels
- Rotating supplies
- Keeping storage areas organised
Requirements
- Work effectively within a multidisciplinary team
- Demonstrate excellent communication and organisational skills
- Comply with Trust policies and infection control procedures
- Participate in mandatory training and professional development
- Contribute to a positive, safe, and efficient environment for patients, visitors, and staff
About the Trust
The North Middlesex University Hospital NHS Trust is a medium-sized acute and community trust with over 525 beds and over 600 community staff, serving more than 600,000 people living across Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.
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The hospital has been on its present site for over 100 years and was established as an NHS trust by statute in December 1990. The Trust’s services are provided on the North Middlesex University Hospital site as well as a range of community sites across the London Borough of Enfield, including at partner hospitals. They provide services in collaboration with a range of partners, including local GPs, acute, mental health and other community health service providers across North Central London.
Contact Information
For further details / informal visits contact:
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Name: Leon Hinchcliffe
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Job Title: Matron
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Email Address: leon.hinchcliffe1@nhs.net
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Telephone Number: 07930197262
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ED Matron
Dilan Erryilmaz-Sunna
Email: dilan.eryilmaz-sunna@nhs.net
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