Betsi Cadwaladr University Health Board
Housekeeper
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Job Overview
An exciting opportunity has arisen to work alongside our friendly and motivated team of nurses and healthcare professionals on a busy surgical assessment unit.
We require someone dynamic, proactive, and enthusiastic with the ability to work well independently and as part of a team. Excellent communication skills are essential for this role. The housekeeper role incorporates an array of non-clinical duties to include being responsible for the ordering and organization of stores ensuring stock levels are maintained at all times, completion of daily and weekly audits, challenging non-compliance, and escalating findings to the ward manager/nurse in charge and feeding back to staff to ensure that high standards of nursing care are adhered to at all times.
Main Duties of the Job
- To receive, welcome, and guide visitors on arrival to the ward, liaising with other staff as appropriate.
- To act as the coordinator for the ward on behalf of the nurse in charge to ensure that relatives, that attend the ward in difficult circumstances, i.e., bereavement/breaking bad news or upset, are dealt with promptly and appropriately using tact and empathy where necessary.
- To respond to requests for general information.
- To receive and pass on information to others, maintaining confidentiality.
- To handle minor complaints and take appropriate action.
- To be aware of any new food hygiene standards, changes to waste categorization, etc.
- To assist the Ward Manager (if necessary) to ensure the mandatory training policy is adhered to by ensuring good record keeping.
- Assist the Housekeeper manager and ward manager in evaluating changes to local policies.
- Contribute to the purchasing of ward equipment and supplies.
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The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our Organisation
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organization in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organizational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
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Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favorably than an application submitted in English.
Detailed Job Description and Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications
Essential criteria
- Relevant NVQ 2
Desirable criteria
- Willing to work towards NVQ level 3
- NVQ level 3
Work Experience
Essential criteria
- Demonstrate competence at working at band 3 level
Knowledge
Essential Criteria
- Understanding of the hospital environment
- Basic knowledge of the needs of patients and their relatives
Abilities
Essential criteria
- Works well as part of a team
- Flexible approach to work
- Excellent communication skills.
- Organizational skills
- Competent at managing a busy workload
Personality
Essential Criteria
- Assertive and negotiating skills
- Reliable, enthusiastic, and motivated
Desirable criteria
- Innovation
Other Requirements
Essential criteria
- Professional attitude
- Able to work in varying situations and adapt to these variances
Desirable criteria
- Welsh speaker
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