Relais & Châteaux
Housekeeper
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Company Description
At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.
Job Description
Are you passionate about creating beautiful spaces and delivering exceptional service? Gilpin Hotel & Lake House, proudly awarded Two Michelin Keys, offers an exceptional standard of hospitality in the heart of the Lake District.
We’re looking for a meticulous, energetic, and friendly Housekeeper to help maintain the highest standards of cleanliness and presentation across our stunning rooms, suites, and spa lodges. You’ll be part of a warm, supportive team that takes pride in creating a serene and spotless environment for our guests.
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🧹 Your Role as Housekeeper:
- Cleans and prepares guest rooms consistently to a five-star standard.
- Maintains pristine public areas.
- Manages laundry, linen, and stock items with care.
- Reports maintenance issues promptly.
- Collaborates with the wider hotel team to ensure seamless service and guest experience.
Qualifications
✨ What You Bring:
- A passion for cleanliness and presentation.
- A positive, can-do attitude and strong work ethic.
- Ability to work independently and as part of a team, with excellent communication and time management skills.
- Previous housekeeping experience in a 4- or 5-star setting is a bonus, but full training is provided.
Additional Information
💼 What We Offer:
- The chance to be part of a team who excel at teamwork and exceptionally high standards.
- A stunning work environment in a Michelin Key-awarded hotel.
- Ongoing training and development opportunities.
- Meals on shift, uniform, generous gratuities.
- The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
- The prestige of working within Relais & Châteaux and Pride of Britain Hotels.
- You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations and the promotion of local traditions.
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If you take pride in your work and want to be part of a team that’s setting the standard in luxury hospitality, we’d love to hear from you.
Salary
- £34,060
- Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £351 per month.
Hours
- 40 per week
Benefits
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- On-site parking
- Relocation assistance may be available
- Staff transport provided free between staff houses and hotel
Department
- Housekeeping
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