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Housekeeping Porter
The BoTree, part of the Curio Collection by Hilton, is seeking a Housekeeping Porter to join its Housekeeping Team. This role is crucial for the smooth operation of the department by ensuring efficient distribution of linen, supplies, and housekeeping equipment throughout the hotel. This support enables the team to deliver exceptional standards and memorable guest experiences.
Requirements
- Organized and reliable with a strong work ethic.
- Positive attitude and willingness to support the wider team.
- Ability to work independently and manage competing priorities.
- Strong teamwork and communication skills.
- Commitment to maintaining high standards in a luxury hospitality environment.
- Flexible and adaptable approach to working hours and operational demands.
Responsibilities
- Collect, transport, and distribute linen, uniforms, guest amenities, and housekeeping supplies throughout the hotel.
- Maintain housekeeping pantries, linen rooms, and storage areas in a clean, organized, and fully stocked condition.
- Support Room Attendants, Turndown Attendants, and Public Area Cleaners with operational requirements.
- Deliver guest requests, amenities, and housekeeping items promptly and professionally.
- Assist with stock control and inventory processes for linen and housekeeping supplies.
- Report maintenance issues, shortages, damages, or safety hazards promptly.
- Follow hotel, company, and Hilton brand standards for cleanliness, safety, and presentation at all times.
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Benefits
- Cycle to work scheme
- Dedicated employee assistance programme through Health Assured
- ‘Stream’ financial wellbeing programme
- Complimentary overnight stay (including dinner and breakfast) at one of our hotels to celebrate your work anniversary
- An extra day’s holiday on your birthday
- Hilton Go Travel Programme for Team Members and Family and Friends
- Recommend a friend bonus up to £750
- 28 days holiday per year, including public and bank holidays, rising to 33 days with annual increments
- 2 paid community days per year
- Meals provided while on duty
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About The BoTree
At The BoTree, we believe luxury should feel purposeful. As part of the Curio Collection by Hilton, our hotel combines uncompromising standards with a conscious approach to hospitality, creating spaces where our team members, guests, community, and planet can flourish. Our values of Truth, Love, and Compassion shape the way we work, support each other, and welcome our guests. We are committed to creating a workplace where our team members feel respected, inspired, and able to grow.
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