Langdale Leisure Limited
Housekeeping Supervisor
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Housekeeping Supervisor
Salary: £27,182.66 - £28,461.14
Contract Type: Full-time, Permanent
Hours: 39 hours per week
Live-in accommodation may be available for exceptional candidates.
This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD.
Role Summary
Join our team as an Estate Housekeeping Supervisor and play a key role in delivering exceptional guest experiences. You will lead and support our housekeeping team, ensuring our hotels, lodges and communal areas are maintained to the highest standards of cleanliness, presentation, and safety.
Working closely with other departments, you'll help coordinate daily operations, train and develop staff, manage schedules and supplies, and perform checks to ensure every guest enjoys a welcoming and comfortable stay. This is a great opportunity for an organised, hands-on supervisor who takes pride in maintaining high standards and motivating a team to succeed.
Key Responsibilities
- Lead the housekeeping team, ensuring high standards of cleanliness and efficiency.
- Conduct regular inspections of hotel rooms, lodges and communal areas to ensure they meet our cleanliness and maintenance standards. Address any issues promptly.
- Assist in training housekeeping team members to maintain high standards of service and safety.
- Help create and manage staff schedules to ensure adequate coverage and efficient use of resources.
- Monitor and manage inventory of cleaning supplies and equipment, ensuring timely replenishment and proper usage.
- Address guest inquiries and concerns related to housekeeping services in a professional and timely manner.
- Work closely with the Housekeeping management team and other departments to ensure seamless operations and guest satisfaction.
- Ensure compliance with health and safety regulations and company policies.
- Deputising in the absence of colleagues and being a responsible point of contact for the department.
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Our Ideal Candidate
- Proven experience in a housekeeping role, preferably in a hospitality or similar environment.
- Strong leadership and team management skills.
- Excellent organisational and time-management abilities.
- Attention to detail and a commitment to maintaining high standards.
- Effective communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of health and safety regulations related to housekeeping.
What We Offer
- Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.
- Get fit for free with complimentary access to our Fitness and Leisure Facilities.
- Get fed for free with meals available in our staff canteen.
- Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.
- Get a bonus of up to £300.00 with our Refer a Friend scheme.
- Get support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.
- Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel and Stove Restaurant alongside external discounts such as Kendal Physio, Windermere cruises and B&Q trade.
- Get security after 6 months of service, you will gain enhanced Sick Pay and Life cover up to twice your salary.
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Equal Opportunity Employer
Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more diverse future together.
Working Conditions
This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD.
Staff accommodation or relocation support may be available for exceptional candidates.
All candidates must have the legal right to live and work in the UK at the start of employment.
Company Overview
Set in the heart of the English Lake District and surrounded by breath-taking scenery the Langdale Estate offers a choice of luxury hotel, self-catering and timeshare accommodation, spa experiences and therapies, restaurant, and bar.
At Langdale we pride ourselves on giving our guests an exceptional service and so we want people who want to make a difference, who care about creating a guest experience that is unique and memorable.
Purpose, Vision & Values
- Timeshare owners and Guests should be at the centre of everything that we do.
- Our people are important, and we should aim to do our very best by them at all times.
- It is incumbent upon us all to ensure that the business is sustainable so that it can deliver the owners needs and ensure that our people prosper.
- The natural environment and our communities are central to our thinking at all times.
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