Home2 by Hilton (Springwood Hospitality)
Houseperson
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House Person
Benefits
- Annual Retention Bonus, up to $1,000
- 401K with employer matching contribution
- Multiple team member "thank yous" throughout the year, centered around holidays and special events
- Compensation starting at $17.25 an hour
About the Role
The Home2 Suites is a Hilton branded hotel with 119 suite guest rooms. Our guests are able to enjoy our fitness center and complimentary breakfast each morning.
Why We Do It
The work that you do will be remembered for generations to come and thus we are in more than the hotel business; we are in the business of making a long-lasting impression on both business travelers and families that will want to return.
Our work here has meaning. You are here to improve the lives of your fellow team members, guests, owners, and our community. Every day you can improve lives in your own, unique way and we strive to do the same for you, but it all starts with you!
Why We Are Different
At Springwood Hospitality, we are focused on ensuring proper training not only for professional growth, but for personal development. We embody the Springwood Essentials in our daily work routine as well as utilize these same Essentials in our everyday life.
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Immediate Supervisor
Executive Housekeeping Manager
Major Function
- Responsible for the proper cleaning of rooms, halls, offices, and all public spaces; light maintenance duties and servicing guest needs.
Essential Functions
- Provide the highest quality of service to the guest at all times.
- Clean and inspect all public areas to ensure cleanliness standards are met and that all areas are guest ready.
- Assist room attendants with heavy items such as mattresses and soiled linens. Deliver linens and necessary supplies to room attendants.
- Collect trash throughout the hotel including: room attendant’s carts, vending areas, offices, trash receptacles, and restrooms.
- Respond to guest requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
- Shampoo carpet, strip and wax VCT floors, and steam clean ceramic tile throughout hotel on a regular basis.
- Assists guests with front door and in unloading baggage from vehicles.
- Assist in other minor maintenance tasks, such as cleaning filters, replacing light bulbs, checking pool chemicals, plunging toilets, changes batteries, etc.
- Assist housekeeping and laundry operations as needed.
- Assists with snow and ice removal as necessary.
- The ability to communicate with our guests in English is necessary to give them the service level expected.
- Ensures meeting room is set-up, clean and ready for guest use.
- Have a thorough knowledge of emergency procedures.
- Must be able to lift and carry 50 pounds; push and pull 100 pounds.
- Wear proper uniform at all times in accordance with the standards of appearance.
- Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
- Must be thoroughly familiar with Associate Handbook. Associate must adhere to all work rules, procedures, and policies established by the company, including, but not limited to, those contained in the Associate Handbook.
- Other duties as assigned, of which the associate is capable of performing.
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