Civic Recruitment Limited
Housing Advisor
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Housing Advisor – 6 Month Contract
Location: Camberwell Foyer, 90 Denmark Hill, London, SE5 8RX
Rate: £30.67 per hour (Umbrella)
Contract: 6 Month Contract
Target Start Date: 12 October 2026
Hours: Full Time
Working Pattern: Hybrid – 3 Days Office Based / 2 Days Remote
Office Attendance: Monday Mandatory, plus 2 additional office days on a rota basis
DBS: Standard DBS Required
Pay: Bi-weekly
Summary
We are seeking a skilled Housing Advisor to join our dynamic Housing Needs team at Camberwell Foyer. This role is pivotal in delivering comprehensive housing advice and services to individuals and families facing homelessness. The successful candidate will handle a diverse caseload, employing strategies such as negotiation, mediation, and advocacy to prevent and alleviate homelessness. You will work in compliance with the Homelessness Reduction Act 2017 and the Housing Act 1996 Part VII, ensuring all actions align with current legislation and guidance.
Key Responsibilities
- Conduct thorough Housing Needs Assessments for clients seeking assistance.
- Create tailored housing plans based on individual client needs.
- Implement early intervention strategies to prevent and relieve homelessness.
- Manage a varied caseload, addressing both priority and non-priority households.
- Perform homelessness assessments under Part VII of the Housing Act 1996.
- Provide recommendations on homelessness decisions for managerial review.
- Deliver front-line advice and assessment services.
- Offer mediation and negotiation to avert homelessness.
- Conduct home visits as necessary.
- Provide telephone advice and manage appointment-based casework.
- Evaluate eligibility and suitability for temporary housing.
- Maintain precise case records and performance data.
- Assist clients with housing register applications and bidding.
- Offer guidance on:
- Private Renting
- Welfare Reform
- Housing Benefit
- Housing Rights
- Homelessness Prevention
- Collaborate with Lettings Services and housing providers to secure housing options.
- Assess support needs and refer clients to appropriate services.
- Aid clients transitioning from supported accommodation.
- Represent the service in meetings and multi-agency discussions as needed.
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Essential Requirements
- Experience in Housing Options, Homelessness, or Housing Advice Services.
- In-depth understanding of:
- Homelessness Reduction Act 2017
- Housing Act 1996 Part VII
- Homelessness Code of Guidance
- Housing Legislation and Case Law
- Proven experience in:
- Conducting Housing Needs Assessments
- Developing Personal Housing Plans
- Executing Homelessness Prevention and Relief Duties
- Performing Part VII Homelessness Assessments
- Ability to manage complex homelessness caseloads.
- Strong skills in negotiation, mediation, and advocacy.
- Experience working with vulnerable populations and in challenging situations.
- Excellent communication and customer service abilities.
- Proficient in case recording and IT applications.
- Capability to prioritize tasks in a high-pressure environment.
- Standard DBS Certificate.
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Desirable
- Experience with Local Authority Housing Options.
- Familiarity with homelessness case management systems.
- Knowledge of Welfare Benefits and Housing Benefit.
- Experience in supported housing and pathway services.
What's on Offer?
- £30.67 per hour (Umbrella)
- 6 Month Contract
- Hybrid Working: 3 Days Office Based / 2 Days Remote
- Mandatory Monday Office Attendance
- Standard DBS Required
- Location: Camberwell, SE5 8RX
- Bi-weekly Pay
- Opportunity to significantly impact homelessness prevention and support vulnerable residents.
- Engaging, frontline housing advisory role.
- Immediate contribution within a well-established housing service.
- Ideal for those with experience as a Housing Advisor, Housing Options Officer, Homelessness Prevention Officer, Housing Needs Officer, Homelessness Officer, Housing Solutions Officer, Temporary Accommodation Officer, or Housing Assessment Officer.
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