Civic Recruitment Limited
Housing Advisor – Rough Sleepers

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Housing Advisor – Rough Sleepers – 3 Month Contract
Location: Lambeth, London
Rate: £30.67 per hour (Umbrella)
Contract: Temporary (3 Months)
Hours: Full-Time
Working Pattern: Hybrid Working – Minimum 2 Days Office-Based
Pay: Bi-weekly
Summary
This role is a 3-month contract position within the Homeless Prevention Service, focusing on supporting rough sleepers and individuals at risk of homelessness. As a Housing Advisor, you will collaborate with the Rough Sleeping Co-ordinator, outreach teams, supported housing providers, and partner agencies to identify and assist rough sleepers in need of housing support. Your responsibilities will include conducting comprehensive housing needs assessments, managing statutory homelessness duties, and securing sustainable housing outcomes. This position requires strong case management skills, a thorough understanding of housing legislation, and the ability to work effectively with clients who may have complex support needs.
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Responsibilities
- Proactively work with rough sleepers and those at risk of homelessness.
- Conduct housing needs assessments in various settings, including day centres and emergency accommodations.
- Deliver effective homelessness prevention and relief interventions.
- Develop and maintain tailored Personal Housing Plans (PHPs).
- Provide specialist housing advice and explore all available housing options.
- Assess temporary accommodation requirements and arrange placements.
- Use mediation and negotiation to prevent homelessness.
- Provide advice on welfare benefits and financial support.
- Collaborate with outreach teams, supported housing providers, and other agencies.
- Maintain accurate case notes and housing records.
Requirements
Essential
- Ability to assess and investigate homelessness applications under Part VII of the Housing Act 1996.
- Experience supporting rough sleepers and providing tailored solutions to prevent homelessness.
- Strong knowledge of homelessness legislation and housing options.
- Experience developing Personal Housing Plans and delivering housing advice.
- Excellent negotiation, mediation, and customer service skills.
- Educated to degree level or equivalent relevant experience.


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Desirable
- Previous Local Authority homelessness experience.
- Experience working within a Rough Sleeping Team or Homeless Prevention Service.
- Knowledge of welfare benefits, housing support services, and temporary accommodation processes.
- Housing qualification (CIH or equivalent).
Working Environment
- Hybrid working arrangement with a minimum of 2 office days per week.
- Fast-paced environment with demanding caseloads and statutory deadlines.
- Community-based work and partnership engagement may be required.
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