The Royal Borough of Kensington and Chelsea
Housing and Health Practitioner
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Improve local housing standards and protect resident health across our borough.
As a Housing and Health Practitioner, you’ll play a key role in ensuring every private rented property offers a safe, decent and secure place to live. It’s a role with genuine frontline impact – a chance to tackle poor housing conditions and protect the health, safety and welfare of local residents.
Working Style
You’ll be based in the Borough for three days a week, playing a key role in serving the local community, with two days working flexibly from home. Whether you’re out inspecting properties, leading community days of action, or working collaboratively with internal teams, you’ll be part of a dedicated team making a real difference to residents’ lives.
What you’ll be doing
Your focus will be on improving standards across private rented housing and protecting local residents. A typical day will involve carrying out inspections to address critical issues like damp and mould, processing Houses in Multiple Occupation (HMO) licences, and drafting detailed schedules of work.
Your role will balance proactive community engagement with robust enforcement. You will participate in community days of action and uphold standards through the Housing Health and Safety Rating System (HHSRS). In addition to handling reactive complaints, you will enforce legislation under the Renters’ Rights Act to protect residents.
Working with care, competence and fairness, you will collaborate closely with internal services like Trading Standards, as well as external partners including the police and fire brigade. When formal action is needed, you will prepare legal reports, issue enforcement notices, and present evidence at courts or tribunals.
For further details, please review the Job Description and Person Specification [https://www.rbkc.gov.uk/pdf/jds/Housing%20and%20Health%20Practitioner%20-%20JD.pdf].
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What you’ll bring
You’ll bring practical experience in private sector housing enforcement, investigating complaints, processing HMO licensing applications, and applying relevant housing legislation. You hold a Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health (or equivalent), alongside completion of a recognised two-day HHSRS assessor training course.
You are proficient with standard office software, confident in drafting clear schedules of work, and able to manage a busy caseload efficiently. You approach your work with resilience and empathy, with the communication skills needed to build positive relationships with both landlords and residents.
Most importantly, you’re someone who excels at working collaboratively across departments, bringing fresh, innovative ideas to improve local service delivery and a strong commitment to public service values.
Why join us
At RBKC, we’re all in – investing in our people, our communities and our future.
You will receive a competitive salary alongside genuine opportunities for continuous learning and professional development. We foster a highly supportive, friendly team culture where you will benefit from a dedicated buddying scheme rather than lone working in the field.
You will join a successful team with a strong track record in joint enforcement and positive tribunal outcomes. By joining us, you will work in an environment where close collaboration across council services, emergency services and community partners is standard practice, giving you the platform to achieve real outcomes for local residents.
About us
Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
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As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
In this role, you’ll bring a 'getting stuck in' mindset whether you are in the office, working from home, or out in the field conducting inspections. While tackling poor housing conditions and complex casework isn't always smooth sailing, every ounce of effort directly protects resident health and wellbeing, turning daily challenges into opportunities for professional growth and meaningful service to our community.
Role requirements and Interview details
This position requires a Standard DBS check, which will be carried out as part of the pre-employment screening process.
Interviews will be held in person at Kensington Town Hall from 20th October onwards.
Ready to join us?
We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you.
Please apply online explaining how you meet the requirements set out in the person specification and job description.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range.
Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.
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