Norwich City Council
Housing Assessment Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Homelessness Assessment Officer
We are looking for a motivated individual to join our busy Homelessness team as an assessment officer.
This is an excellent opportunity for someone with an interest in homelessness who is looking to build a career in this field. You will work with households who are homeless, carrying out homelessness assessments and investigations, making decisions in line with homelessness legislation, and supporting customers through the relief process to help secure suitable accommodation.
Full training, support and ongoing development will be provided.
Interviews will be held in person at City Hall.
Job Description
As a vital part of our busy frontline Housing Options service you will interview applicants that approach the Council as homeless to determine what actions can be taken to relieve their housing need. This will involve carrying out legal investigations, analysing complex information and assessing homelessness applications in accordance with Part VII of the Housing Act.
In accordance with our duties under the Homelessness Reduction Act, you also will offer comprehensive advice and provide the best possible housing solutions to homeless clients in order to relieve their situation.
Responsibilities
- To provide a comprehensive and specialist housing assessment service for homeless clients in accordance with Part VII of the Housing Act 1996.
- Work closely with internal and external agencies to provide a professional and comprehensive assessment of the housing need.
- In accordance the Homelessness Reduction Act, create personalised housing plans and seek opportunities to work with third parties in the private sector to provide accommodation and relieve homelessness for clients in housing need.
- Carry out relevant investigations to assess statutory homelessness in accordance with Part VII of the Housing Act 1996.
- Develop a comprehensive understanding of legislation in order to advise clients about their housing rights and provide assistance as required.
- Produce high level and detailed written work, which if challenged can stand up to legal scrutiny.
- Liaise with advice and support agencies to ensure a co-ordinated approach and maximise the range of advice available to clients.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills Required
We would like to hear from you if you would enjoy working with people to help them resolve their housing problems. You must have excellent negotiation skills and the ability to deal sensitively with clients in difficult and often pressurised circumstances. You should be able to produce written work to a consistently high standard and have the ability to understand and apply legislation accurately.
You should be a confident, pro-active and capable individual with a positive attitude and the potential to quickly learn and develop your skills and knowledge in this key role.
Key to success in this role is being able to work constructively and creatively to help clients meet their housing needs. We will provide training as necessary for successful candidates on relevant areas of housing and related law.
Educational Requirements
- Degree or CIH qualification
- Equivalent housing experience or working within a field with identifiable transferable skills
Why work for us
Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.
To find out more about working and living in Norwich Home | Work in Norwich.
The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.
- All employees are eligible to join the Local Government Pension Scheme (LGPS)
- Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
- In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
- Norwich City Council supports its employees through the provision of occupational health and employee assistance support
Equal Opportunities Policy
The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.
Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location