Hays
Housing Assistant
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Your New Company
I'm currently working with a well-established housing organisation seeking an experienced Housing Assistant to join their busy and supportive team. This is an excellent opportunity for someone with previous housing management experience who enjoys working closely with tenants and providing high-quality customer service within a social housing environment.
Your New Role
- Providing operational support to the housing management team
- Assisting with tenancy management matters, including tenancy sign-ups and changes
- Responding to tenant enquiries and resolving housing-related issues
- Supporting rent management and tenancy sustainment activities
- Maintaining accurate housing records and updating management systems
- Liaising with tenants, contractors, and external agencies as required
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What You'll Need to Succeed
- Previous housing or tenancy management experience within a Housing Association or Local Authority
- Strong communication and customer service skills
- Ability to manage a varied workload and work effectively within a team
- Good IT skills and experience maintaining accurate records
Desirable:
- Experience using Homemaster housing management software
What You'll Get in Return
- 3-6 week temporary contract initially
- Opportunity to contribute to the delivery of essential housing services
- Immediate start
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Desired Skills and Experience
- Previous housing/tenancy management experience essential within a housing association or local authority
- Homemaster experience desirable
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