Hays
Housing Assistant
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Your new company
This is an excellent opportunity for a housing professional looking to join a busy and supportive housing team, assisting with the delivery of high-quality tenancy and housing management services on a 3-month contract.
Your new role
- Providing day-to-day operational support to the Housing Management team.
- Acting as a first point of contact for tenants and customers, handling queries and requests professionally.
- Supporting the management of tenancy records, applications, transfers and allocations.
- Assisting with rent arrears and general income collection activities.
- Arranging appointments, preparing correspondence and maintaining accurate housing records.
- Supporting neighbourhood inspections, estate management tasks and customer engagement activities.
- Liaising with internal departments and external agencies to ensure excellent customer service.
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What you'll need to succeed
- Previous experience in a Housing Assistant, Housing Officer or similar housing role.
- Experience working within a housing association or local authority environment.
- Excellent communication and organisational abilities.
- Ability to manage a varied workload and work effectively within a busy team.
- Experience using housing management systems would be advantageous.
What you'll get in return
- Immediate start
- Competitive pay rate.
- Collaborative and supportive working environment.
- Chance to gain valuable experience with a respected social housing provider.
- Potential for contract extension.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Desired Skills and Experience
- Previous experience within a Housing Assistant, Housing Officer or similar housing role.
- Experience working within a housing association or local authority environment.
- Strong administrative and customer service skills.
- Excellent communication and organisational abilities.
- Ability to manage a varied workload and work effectively within a busy team.
- Experience using housing management systems would be advantageous.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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