Wiltshire Council
Housing Conditions Officer

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Housing Conditions Officer
Salary: £41,177 - £43,149 per annum
Hours per week: 37 hours
Interview date: To be confirmed upon shortlisting
Role Summary
The role of the Housing Conditions Officer will be to ensure the Council meets with its new obligations in relation to conditions of temporary accommodation, in that they should be free from the most serious category 1 Hazards. This will involve inspection of properties before they are let as temporary accommodation and periodic inspection of properties thereafter.
The Private Sector Housing Service ensures that every residence, be it social or privately owned, maintains a high standard, adheres to statutory conditions, is habitable, and is effectively managed. This includes private homes, properties owned by social landlords, those rented out by private landlords, residences classified as multiple occupations, and mobile homes.
As a Housing Conditions Officer, you will address inquiries and complaints, offer guidance to tenants, and engage in negotiations with landlords to address essential repairs or improvements. A crucial aspect of the role is the ability to proactively conduct inspections, demonstrating a self-driven approach and a sense of accountability.
Key Responsibilities
- Ensure the Council meets its obligations in relation to conditions of temporary accommodation.
- Inspect properties before they are let as temporary accommodation and periodically thereafter.
- Address inquiries and complaints from tenants.
- Offer guidance to tenants.
- Engage in negotiations with landlords to address essential repairs or improvements.
- Proactively conduct inspections with a self-driven approach.
Qualifications and Experience
We are looking for a candidate who possesses a broad understanding of housing legislation, coupled with practical experience of inspecting properties for defects and in interacting with landlords, tenants, and the general public. Ideally, you should hold a qualification in housing, surveying, or environmental health.
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Why Join Us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.
Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.
We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported, and able to do their best. We do not tolerate discrimination, bullying, or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust, and respect, guided by our vision and Our Identity.
Contact Details
David Roberts, Private Sector Housing Manager, at David.Roberts@wiltshire.gov.uk.
Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.
Application Criteria
Please download and read the role description and person specification here carefully before you apply.
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.


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While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.
We are firmly committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.
Statement of Commitment to Equality and Inclusion
Disability Confident Employer
Application Process
Recruitment Policy
Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).
Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.
Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.
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