Stevenage Borough Council
Housing Data Manager
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Job Title Housing Data Manager
Post Number 014913
Weekly Working Hours 37
Salary Range £37,280 to £40,777 pa – pro rata for hours worked
Type Of Contract Permanent
Location Stevenage
About The Role
Make Data Count for Better Homes and Services
We are looking for an experienced and forward-thinking Housing Data Manager to join our Housing and Neighbourhoods team. This is an exciting opportunity to lead the development of high-quality housing data, strengthen data governance, and support the delivery of excellent services for residents.
As Housing Data Manager, you will play a pivotal role in ensuring the accuracy, integrity and effective use of housing, asset, compliance and tenant data across the Council. You will work closely with operational teams, senior leaders and IT colleagues to develop robust reporting and drive data-led decision making across housing services.
This role is central to our digital transformation journey and will help shape how we use information to improve performance, meet regulatory requirements and deliver better outcomes for residents.
What you'll be doing
As a key member of the Housing Leadership Team, you will:
- Leading the management, governance and quality assurance of housing data across multiple systems.
- Developing and implementing data standards, validation processes and governance frameworks.
- Ensuring tenant, tenancy, asset, repairs and compliance data is accurate, complete and fit for purpose.
- Supporting the development and optimisation of the NEC Housing Management System and associated platforms.
- Managing data reconciliation and integration between housing, compliance, asset management and corporate systems.
- Producing high-quality performance reporting, dashboards, analysis and business insight.
- Supporting regulatory reporting requirements and ensuring data is robust, auditable and compliant.
- Identifying opportunities to improve service delivery through better use of data, automation and digital technology.
- Providing expert advice and guidance to colleagues on data management, reporting and best practice.
About You
Who we are looking for
We are looking for someone with a strong background in data management, performance reporting and business intelligence, ideally within housing, local government or a regulated environment.
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You Will Bring
- Significant experience managing large and complex datasets.
- Strong knowledge of data governance, data quality and information management principles.
- Experience working with housing management systems, ideally NEC Housing.
- Excellent analytical and reporting skills with the ability to translate data into meaningful insight.
- Experience developing dashboards, performance reports and data visualisations.
- Strong stakeholder management skills and the ability to work effectively across multiple service areas.
- Experience leading data improvement projects and supporting organisational change.
- A proactive approach with excellent problem-solving and communication skills.
Why join us?
At Stevenage Borough Council, you'll have the opportunity to shape the future of housing services for thousands of residents.
You will join a supportive and ambitious organisation that values innovation, collaboration and continuous improvement.
Our benefits
- Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- Flexible working: Available upon request, subject to operational requirements.
- Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated.
- Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
- Holidays: 25 days holiday rising to 31 days (depending on Local Government service)
- Training: An extensive range of learning and development opportunities
- Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues
- Travel: Season ticket loans and discounts for public transport
- Cycling: Cycle to Work scheme
- Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans.
- Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC)
- Wellbeing: Discounted Health and Fitness membership
- Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
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How to apply
All applications must be made on online
Please note: This position is being re-advertised. Applicants who have previously applied for this role will not be considered and should not submit a further application.
For An Informal Discussion About This Role Please Contact
Name: Charlotte Carter
Job Title: Head of Housing Insight and Performance
Phone Number: 01438 242242
Email: charlotte.carter@stevenage.gov.uk
Closing date for receipt of applications: 13 September 2026
Interviews will be held week commencing: 28 September 2026
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board | Hertfordshire County Council
We are changing.
Stevenage Borough Council is undergoing Local Government Reorganisation (LGR). If you are employed by Stevenage Borough Council on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.
LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.
To find out more, visit Local Government Reorganisation | Shaping Hertfordshire's Future
Stevenage Borough Council is committed to Equal Opportunities for All.
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