Refuge
Housing Income Manager
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Job Title: Housing Income Manager
Location: Hybrid role (a mix of Site visits / Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £44,643 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
About Refuge
Refuge is the UK's largest specialist provider of services for survivors of domestic abuse and gender-based violence. We are looking for a knowledgeable and proactive Housing Income Manager to join our Property Services Team.
About the Role
The Housing Income Manager is Refuge’s expert adviser who would be responsible for all elements of housing income management for our accommodation, including the policy framework, service charge calculation and rent setting, housing income budgets, training and management of rent collection, reporting and ensuring that all the processes meet the high standards set by the organisation and regulations in place.
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About You
We are looking for someone who has:
- High integrity and openness.
- A strong sense of accountability.
- Innovative and creative approach to developing solutions.
- An interest in and commitment to the long-term success and development of Refuge.
- Acts with integrity and shows a commitment to upholding professional standards.
- Demonstrates a commitment to follow Refuge’s policies and procedures.
- Demonstrates a strong commitment to Refuge’s values and principles including equality, diversity, and inclusion.
- A proactive approach to problem-solving and continuous improvement.
- The ability to travel across London and surrounding areas as required.
- Computer literate with the ability to develop and use electronic recording systems to accurately record data.
- Strong problem solver, with the ability to think creatively about how to implement processes and deliver outcomes in a resource-constrained environment.
- Proven ability to write reports, policies and procedures documents. A high standard of written and spoken English.
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Additional Information
For more information about the role, please view our downloadable job pack!
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Apply Here: [Housing Income Manager | CIPHR iRecruit](Housing Income Manager | CIPHR iRecruit)
Closing Date: 09:00am on 2 November 2026
Interview Date: 10 November 2026
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