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Housing Interventions Worker
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Location: Cardiff
Salary: A GBP 26,000 per annum
Vacancy Type: Permanent, Full Time
If you are a positive, experienced, and solutions-focused individual with a passion for preventing homelessness, reducing reoffending, and supporting positive change, this could be the role for you.
Camau is commissioned by HMPPS and delivered by Forward Trust across Gwent, South Wales, and Dyfed Powys. The service provides housing-focused support to people in custody and the community, helping them prepare for release and secure safe, sustainable accommodation.
Based at HMP Cardiff, you will provide one-to-one housing advice and interventions to men in custody and on probation. You will complete housing needs assessments, develop action plans, and work closely with prison, probation, and housing colleagues to identify and secure suitable accommodation.
You will build relationships with landlords, letting agents, local authorities, and accommodation providers, helping service users access appropriate housing and preventing homelessness. The role may also involve working across other establishments and providing through-the-gate support into the community.
About You
We are looking for someone who is compassionate, proactive, and committed to making a difference to people experiencing multiple disadvantages.
You Will Have
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- Good knowledge of housing and welfare benefits.
- Experience providing housing, welfare benefits, or related advice.
- Experience assessing adults with housing, social, or other support needs.
- Experience developing support or action plans to help people maintain accommodation.
- An understanding of the needs of people experiencing homelessness, substance use, mental ill health, or other complex needs.
- Experience working effectively with people experiencing multiple disadvantages, including homelessness and unemployment.
- Strong communication and relationship-building skills, with the ability to work effectively with service users, landlords, and partner agencies.
We welcome applications from people with lived experience, including those with experience of recovery, offending, or homelessness. Your unique skills and experiences can help others break cycles of disadvantage and build positive, productive futures.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years, we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends, and a sense of community.
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Benefits
We are committed to our cause and the work we carry out as a charity. Equally, the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits:
- Flexible working
- Support for Families: We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks continuous service, alongside family-friendly policies and a supportive, inclusive workplace.
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (prorated for part-time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme: Employer matched contributions of up to 6% in the first two years of service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
Please note that we may close this vacancy early.
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