Abbeyfield Living Society: Housing Manager - Independent Living

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England.

Our work is guided by five core values – Care, Compassion, Community, Integrity and Excellence – and we are proud of the difference our teams make every day in the lives of residents, colleagues and local communities.

We are now looking for a dedicated Housing Manager to join our team at Girton Green.

Role

Housing Manager - Independent Living

Location

Wellbrook Way, Girton, Cambridge CB3 0GQ

Contract

35 hrs p/w Monday - Friday

Salary

£36,000 to 38,000

Abbeyfield are looking for an experienced Housing Manager, ideally with robust experience in elderly social housing, for our Cambridgeshire community led development. Girton Green was purpose built in 2012, with onsite restaurant.

Role of the Housing Manager

• Customer & Tenancy Management: Leasehold management services and tenancy agreements are effectively overseen to ensure a positive accommodation experience within a safe and secure environment. Customer expectations are proactively managed, and high standards of service are consistently maintained.
• Marketing & Stakeholder Management: Local marketing activities are developed and delivered to promote the scheme and enhance its reputation within the community. Strong relationships with referral agencies, social care partners, and other key stakeholders are established and sustained.
• Budget Management: Rental and service charge income is maximised through maintaining high occupancy levels and minimising resident debt. Staff-related costs are effectively controlled through efficient budgeting, rota management, and monitoring of timesheets. Additional housing and property expenses—such as utilities and consumables—are managed within budget requirements.
• People Management: Maintenance and general assistant staff are effectively led, understand their responsibilities, and remain engaged and motivated. Appropriate staffing levels are maintained to ensure consistent service delivery. Staff development is prioritised to optimise performance, capability, and productivity.
• Compliance, Risk Management & Quality Assurance: The scheme complies fully with all relevant legislation, regulatory requirements, and internal Abbeyfield policies and procedures. An effective internal audit programme is implemented to provide ongoing assurance of compliance and quality.