Civic Recruitment Limited
Housing Needs and Homelessness Manager
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3 months contract with a local authority
Rate: £25.62/hr Umbrella
Summary
This is a 3-month contract opportunity with a local authority, offering a rate of £25.62 per hour under an umbrella arrangement. The role involves leading and managing the Council's Housing Needs and Homelessness Service. The successful candidate will ensure that the authority meets its legal obligations under housing and homelessness legislation. The position focuses on delivering services that are lawful, customer-centric, and aimed at preventing homelessness while providing effective housing solutions for vulnerable groups.
Responsibilities
- Guide and manage the Housing Needs and Homelessness Team, encouraging high performance and continuous improvement.
- Offer leadership, supervision, coaching, and performance management to staff.
- Ensure service delivery aligns with statutory obligations, corporate goals, and performance benchmarks.
- Cultivate a culture of exceptional customer service, safeguarding, equality, diversity, and trauma-informed practices.
- Supervise homelessness prevention and early intervention efforts to minimize homelessness and enhance housing outcomes.
- Ensure homelessness assessments, investigations, and decisions are conducted lawfully and within required timeframes.
- Monitor and enhance service performance, ensuring quality decision-making and effective case management.
- Develop and implement strategies to improve prevention outcomes and customer satisfaction.
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Requirements
- Extensive experience in housing needs, homelessness, or a related housing service.
- Proven track record in managing and leading teams in a challenging public-facing environment.
- Experience in delivering services that meet statutory requirements, performance targets, and service standards.
- Educated to A-Level standard or possess equivalent experience.
- Professional qualification in Housing or a related field.
- Demonstrated proficiency in English.
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Additional Information
- Working hours are 37 hours per week.
- Location: County Hall, High Street, Newport, Isle of Wight, PO30 1UD, United Kingdom.
- Work pattern: Minimum of 3 days on-site, with a maximum of 2 days remote work.
- Payments are made on a bi-weekly schedule.
- The application deadline is 11th August 2026; early applications are encouraged.
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