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An established Housing Association is seeking an experienced Housing Officer to join their team on a temporary basis for an initial 3-month contract.
This is an excellent opportunity for a housing professional with a strong background in tenancy management and delivering high-quality housing services within a social housing environment.
Your new role
- Managing a designated housing patch and acting as the primary contact for tenants
- Delivering an effective tenancy management service, including tenancy sustainment and support
- Managing anti-social behaviour cases and neighbour disputes
- Conducting estate management inspections and property visits
- Dealing with tenancy changes, abandonments, succession requests and mutual exchanges
- Supporting rent arrears prevention and working closely with income teams where required
- Ensuring excellent customer service and maintaining strong tenant relationships
- Liaising with internal departments and external agencies to resolve housing-related issues
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What you'll need to succeed
- Previous experience working as a Housing Officer within a Housing Association or Local Authority
- Strong knowledge of housing legislation and tenancy management practices
- Experience managing anti-social behaviour and complex tenancy cases
- Excellent communication, organisational and problem-solving skills
- Ability to work independently and manage a varied caseload
Desirable:
- Experience using Homemaster housing management software
What you'll get in return
- Immediate start available
- Supportive and experienced team environment
- Opportunity to gain experience within a well-established social housing organisation
- Grade 7 equivalent
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Desired Skills and Experience
- Previous experience working as a Housing Officer within a Housing Association or Local Authority
- Strong knowledge of housing legislation and tenancy management practices
- Experience managing anti-social behaviour and complex tenancy cases
- Excellent communication, organisational and problem-solving skills
- Ability to work independently and manage a varied caseload
Desirable:
- Experience using Homemaster housing management software
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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