Gloucestershire County Council
Housing Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Gloucester City Council Job
Job Title:
Housing Officer
Job Location:
Gloucester City Council
Salary:
£30,518- £32,597 per annum
Hours per Week:
37.00
Contract Type:
Permanent
Closing Date:
11/10/2026
Job Requisition Number:
14858
This post is open to job share
PAY AWARD PENDING AT 3.3% salary will increase to £31,525- £33,673 per annum/pro rata for part time.
We are a dynamic local authority providing essential services to the people of Gloucester.
Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.
The council is committed to supporting on-going development through coaching, mentoring, as well as formal training and professional development.
About the role:
Do you want to join a busy organisation and multifaceted housing services team dedicated to helping those in housing need.
This is an exciting opportunity for someone who has experience of working in the housing sector, especially with the knowledge of homelessness. You will provide a comprehensive homelessness advice and prevention service, helping vulnerable households understand their housing options and access suitable accommodation. You will assess housing applications, determine statutory homelessness duties and work closely with partners to help households secure sustainable housing solutions.
You will be the first point of contact for our customers and provide the initial advice and guidance on a range of housing related matters, provide a housing options service focusing on prevention for those presenting as homeless or threatened with homelessness, fulfilling the councils housing and immigration obligations; including where the council does not owe a full homeless duty, or where referrals to supported housing may be appropriate. Support those in time of crisis arranging safe placements into emergency accommodation or negotiate with landlords to help prevent homelessness.
We are currently operating a hybrid model of office and remote working.
What we need from you:
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You should be able to demonstrate an understanding and knowledge of the housing and homeless legislation and have the drive to provide a proactive approach to housing and the prevention and relief of homelessness, but we welcome applications from candidates who can demonstrate the key transferable skills, experiences and behavioural attributes set out in the job profile to deliver the requirements of the role.
You’ll be confident in undertaking case work with vulnerable clients, working with partner agencies and providing clear advice and support to individuals with a range of needs.
Experience of delivering good customer service, coping well under pressure and dealing with difficult situations.
What is important is that you are enthusiastic, have an ability to show empathy, and passionate about improving outcomes for the customer.
Benefits:
- Generous Annual Leave entitlement 25 days annual leave rising to 30 days after 5 years continuous service and (30 days annual leave for roles G and above only)
- An option to purchase 10 days of additional leave per year.
- 2 days paid leave every year to participate in local volunteering activities.
- Excellent Local Government Pension Scheme (LGPS) & Life Cover of 3 times your salary
- Regular Training, career development and qualification opportunities.
- Supportive and positive working environment with regular, robust supervision.
- Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephone, and an in-house Occupational Health service.
- Enhanced family friendly leave and pay.
- Cycle to Work scheme (Salary Sacrifice -T&C apply).
- Car Scheme (Salary Sacrifice -T&C apply).
- Employee discount scheme.
- Discounted tickets for local events, and reduced rate use of GL1 Leisure facilities
- Free Flu-jabs
- Access to employee led networks such as Black Worker’s, Prism (LGBT+), Carers, Disability and the Young Employees Network, and opportunities to participate in our Equalities Working Group.
How to apply:
If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.
For an informal discussion about the role please contact Michelle Wheatley via email at Michelle.Wheatley@gloucester.gov.uk
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Closing day is 11th Oct 2026 with the view to interview w/c 26th Oct.
To access the Job Profile, please follow the link below: Housing Officer (Homelessness) Job Profile
The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Applications from any Gloucester City Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.
Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Equality and Diversity
We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.
We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.
We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantaged because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitment@gloucestershire.gov.uk
Further information on our commitment to Equality and Diversity can be found Here.
If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills