How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Your new role
Do you enjoy building relationships, solving problems and making a real difference to people's lives?
At Abri, we know that a home is more than just bricks and mortar. It's where people feel safe, raise their families and build their futures. That's why we're looking for a Housing Partner who genuinely cares about customer satisfaction to help us support communities across the capital.
You'll manage a patch of up to 600 homes across the London area and be the familiar face in the communities you support. Whether you're helping a customer through a difficult situation, resolving neighbourhood concerns, or working with local partners to improve an area, you'll play a key role in helping our customers thrive.
This is a role for someone who loves variety, enjoys working independently and isn't afraid to tackle challenges head-on. You'll have the freedom to manage your own patch while being part of a supportive and collaborative team that shares the same goal: creating safe homes and communities where people are proud to live.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Day to day, you'll:
- Build strong, positive relationships with customers and communities.
- Support customers to sustain their tenancies and access the help they need.
- Resolve tenancy issues, including anti-social behaviour and breaches of tenancy.
- Work closely with colleagues and partner with third party agencies to find solutions and improve outcomes.
- Carry out estate and neighbourhood inspections, helping to ensure communities remain clean, safe and welcoming.
- Act as a visible and approachable representative of Abri within your patch.
- Take ownership of customer issues and see them through to resolution.
We're looking for someone who combines housing management experience with a genuine passion for customer service and takes pride in making a positive impact.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What you’ll need:
- Experience in housing management or a similar customer-focused role.
- Knowledge of tenancy management, tenancy enforcement and legal processes.
- Confidence managing difficult conversations and challenging situations.
- Great communication and relationship-building skills.
- Strong organisational skills and the ability to manage a varied workload.
- Experience using customer management systems and working digitally.
No car? No problem.
While you'll regularly need to be out and about meeting customers and visiting neighbourhoods, the location of the homes in your patch means you'll be able to do so easily via public transport which we'll reimburse you for.
If you'd love the opportunity to join a team as passionate about making a difference as you are and be part of a supportive, values-driven organisation, we'd love to hear from you!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location