Nottingham Community Housing Association
Housing Project Worker Nottingham
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Salary: £24,871 - £25,371 per annum
Location: Nottingham
Hours: 37
Closing Date: 25/09/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 14 days at 23:59 BST.
The Vacancy
Are you ready to help people build brighter futures through housing and tenancy support? Are you based in Nottingham?
As a Housing Project Worker at Gedling Grove, you will work within our 15‑bed temporary accommodation service for single adults experiencing homelessness, perfect for someone who thrives in a role that blends practical support, housing progression, and person‑centred guidance. You’ll play a key part in helping residents build stability, develop essential life skills, and move on into long‑term housing—typically within 6 months.
Why work at NCHA?
We're delighted to announce NCHA has been named the UK's 29th Best Workplace for Women™ 2026 by Great Place to Work UK. We're also the 38th Best Workplace for Wellbeing™ 2026, with 77% of colleagues saying NCHA is a great place to work, compared with 54% at a typical UK workplace. Explore working life at NCHA, our benefits, and our values to discover why.
Some Of Your Benefits Include
- Salary of £24,871 - £25,371 per annum
- 36.5 days annual leave including bank holidays, with the option to buy and sell leave.
- Additional payments for sleep-in shifts
- Comprehensive training and ongoing development opportunities
- A welcoming, inclusive and diverse workplace culture
- Ongoing support from experienced and dedicated colleagues
The Role
As a Housing Project Worker, you will support individuals to sustain their tenancies and access safe, stable housing. You will provide practical tenancy management assistance, support residents to access relevant services, and help them progress towards greater independence and long-term housing solutions. The position combines housing management, tenant engagement, and partnership working to promote positive outcomes for vulnerable individuals and maintain a safe, supportive living environment.
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Key Responsibilities
- Housing & Move‑On Support
- Create and monitor Move‑On Plans and Ready‑to‑Move Plans within the first week of arrival.
- Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
- Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
- Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
- Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move‑on options.
- Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).
- Operational & Safety Responsibilities
- Support Housing Benefit applications and maximise income opportunities.
- Complete weekly flat health and safety checks.
- Log incidents, risks and concerns in line with policy.
- Address non‑engagement through persistent, flexible support and escalate concerns where necessary.
About You
- Clear, friendly and professional communicator with a genuine desire to help others progress.
- Able to read, follow and record information accurately.
- Confident using basic IT (emails, Word, updating records).
- Resilient, calm under pressure, and able to manage challenging situations.
- Understands professional boundaries and confidentiality.
- Positive attitude, strong work ethic, and values‑driven approach.
Working Hours
Role
You must be available to work all shift patterns below. This role is for 37 hours, and shifts run Monday to Sunday, including bank holidays etc. This service is open 365 days a year. Shifts include:
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- 07:15 - 14:30
- 13:15 - 20:45
- 20:45 - 07:15
This role is ideal if you’re passionate about empowering people, enjoy varied and meaningful work, and want to help individuals build the confidence and stability needed to move on from homelessness.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under-represented within our Care and Support department.
We reserve the right to close the vacancy early if we receive sufficient interest in the role. Previous applicants need not apply.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
- Wellbeing plan
- NCHA pension
- Free DBS checks
- £250 referral bonus
- Generous annual leave
- Free healthcare
- Cash plan
- Company social events
- Enhanced maternity, paternity and adoption leave and pay
- Free training and development
- Access to cycle to work and discounted bus pass schemes
Documents
- Helping Our Customers - Download
- Equality Diversity and Inclusion Strategy - Download
- Housing Project Worker - Role Profile - April 21.docx - Download
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