Hyperion Partners
Housing service manager
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Housing Services Manager
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Location
West London
Contract
3–6 Months
Working Pattern
Hybrid
We are currently supporting a respected Housing Association in their search for an experienced Housing Services Manager to join their team on an interim basis.
This is an excellent opportunity for a housing professional with a strong background in tenancy management, resident engagement, service delivery, and operational leadership.
Key Responsibilities
- Lead and manage operational housing services across a designated portfolio.
- Drive service improvement initiatives and enhance resident satisfaction.
- Oversee tenancy and estate management functions.
- Ensure compliance with housing legislation, regulatory requirements, and internal policies.
- Manage, motivate, and develop housing teams to deliver high-quality services.
- Handle complex tenancy and resident issues, ensuring timely and effective resolutions.
- Monitor service performance and implement continuous improvement strategies.
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Candidate Criteria
- Proven experience in a Housing Services Manager, Neighbourhood Services Manager, or similar leadership role within social housing.
- Strong knowledge of tenancy management, estate services, ASB, and resident engagement.
- Experience managing and developing operational housing teams.
- Up-to-date understanding of housing legislation and regulatory requirements.
- Strong stakeholder management and communication skills.
- Ability to manage performance, drive service improvements, and deliver results in a fast-paced environment.
- Available to start at short notice or within a reasonable timeframe.
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Why Apply?
- 3–6 month contract opportunity with potential extension.
- Opportunity to work with a respected Housing Association.
- West London-based role with hybrid working.
- Competitive day rate available.
- Chance to make an immediate impact within a busy and evolving housing service.
At Hyperion Partners, we specialise in connecting high-quality talent with leading organisations across the property and housing sectors. Whether you're looking for a fresh start, career progression, or a role that aligns with your strengths and aspirations, we're here to support you every step of the way.
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