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Location: Griffin Place, Aylesbury, HP19 8FE
Contract: Permanent
Hours: Part-time, 15 hours per week
Shifts: Saturdays and Sundays
Closing Date: Sunday 9 August 2026
We’re recruiting to two 15-hour-per-week Housing Workers to support customers living in temporary accommodation at Griffin Place. This is a fixed-site role, based solely at Griffin Place — not a mobile position.
You’ll play a key part in helping customers manage their accommodation, understand their responsibilities, and prepare to move on to a settled home. You’ll need to be flexible and ready to work with your customers, when it’s right for them.
You’ll have a great profile in your community and you’ll identify and get to know various agencies, groups and businesses in the local area that might help your customers achieve what they want out of life. You’ll proactively make connections between customers and these organisations and you’ll use your coaching skills to help customers make these connections for themselves.
What You’ll Be Doing
- Building positive, professional relationships with customers living in temporary accommodation.
- Helping customers understand their licence conditions, manage their rent and sustain their accommodation.
- Completing key admin tasks, including:
- Grant and charity support forms
- Lettings, relets and end-of-licence processes
- Raising and tracking repairs
- Accurate documentation of conversations and actions
- Liaising with internal teams and partner agencies
- Using IT systems confidently to update records and manage your caseload.
- Having clear, constructive conversations that help customers make informed choices and move towards independence.
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This role does not involve support-worker tasks such as cooking, cleaning or personal care.
Someone Who
Who we’re looking for
- Can build rapport and communicate clearly.
- Is organised, reliable and able to manage their own workload.
- Is confident using IT systems and following processes.
- Is comfortable having honest conversations and setting boundaries.
- Has experience in roles like - though not exclusively:
- Citizens Advice / advice services
- Income maximisation or welfare benefits
- Housing or tenancy management
- Customer service involving vulnerable or complex situations
- Charities, community organisations or case management roles
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About Bromford
By joining Bromford (part of Bromford Flagship LiveWest), you’ll be part of a leading housing provider committed to creating communities where people feel secure and can thrive.
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.
What We Offer
- Flexible and hybrid working; many roles support working across our main locations and home
- Performance related pay based on shared success
- A choice of pension schemes with employer contributions of up to 10%
- Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family
- Generous holiday, occupational sick pay and paid family leave
- Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more
- Attractive career development opportunities
The Values
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