Tottenham Hotspur Football Club
Houskeeping Assistant
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Who We Are
Founded in 1882, Tottenham Hotspur Football Club is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.
We offer world-class facilities. In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change creating 4,000 jobs and injecting £300 million into the local economy every year.
We’re at our brightest when we’re all together. Our Club, our teams, our community.
There is only one Hotspur. Tottenham Hotspur.
Job Purpose
To undertake various daily cleaning tasks, contributing to the appearance and cleanliness of the site – indoors and outdoors; and to carry these tasks with dignity, efficiency, and diligence
To support the TC OPS department with ad-hoc requests, reflecting the demanding environment the role sits in
Key Responsibilities
- Carry out regular cleaning and maintaining of the Training Centre and its various buildings in an efficient and timely manner
- Carry out regular outdoor cleaning tasks, including road sweeping and jet washing (training will be provided)
- Assist with waste removal
- Service rooms and public areas at The Lodge to the required high standard
- Ensure room necessities and other items are accordingly stocked and available for guest use
- Responsibly handle guest property as per set procedure
- Assist with taking care of linen
- Ensure the correct chemicals are used and cleaning methods are strictly followed
- Report damage or items out of order to the Housekeeping Manager
- Comply with H&S, hygiene and other relevant training and guidelines
- Carry out regular deep cleaning of areas as per assigned schedule
- Always maintain clean and tidy working areas and equipment
- Communicate effectively and professionally over radio, phone and email
- Complete additional tasks as allocated by line management and the wider operations team
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Safeguarding Responsibilities
- Have a duty to safeguard and promote the welfare of children and young people
- Act in accordance with the Club's safeguarding policies and procedures at all times
- Be alert to signs of abuse, neglect or safeguarding concerns and report these appropriately
- Maintain professional boundaries and act as a positive role model when working with or around children and young people
- Attend safeguarding training as required and maintain up-to-date safeguarding knowledge
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Person Specification
Specific Experience
- Good level of spoken English (additional languages would be an advantage)
- Experience in Housekeeping / Cleaning, including use of cleaning machines and equipment
- Driving license
Abilities/Skills/Knowledge
- Thinks ahead, generates innovative ideas
- Values & respects others, builds relationships, collaborates
- Gets things done, delivers to highest of standards, takes responsibility
- Has good time management, efficiency, and the ability to work to a schedule
- Be punctual and presentable, works with discretion
- Demonstrates reliability, integrity and adopts a professional work manner
- Takes pride in work carried out
- Has excellent attention to detail
- Has a good level of fitness
Safeguarding & Recruitment Statement
Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates should be aware that they will be subject to proportionate background, DBS and reference checks as required for this role.
We welcome applications from anyone regardless of age, disability, gender, race, ethnic or national origin, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership status, pregnancy or maternity.
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