University of Cambridge
HPC Support Analyst
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Are you interested in an exciting and unique opportunity to support the UK's HPC and AI Research Services?
We are looking for enthusiastic individuals to join our team operating large HPC and AI infrastructure including one of the UK's fastest AI supercomputers, Zenith. We support scientists across the UK in critical research fields such as clean energy, personalised medicine and climate science and you will help us in delivering world class services.
Who you'll be working with
The role is based in Research Computing Services, a leading UK National Supercomputing Centre, providing facilities and services to world-renowned scientists, clinicians and engineers across the UK and Europe. You'll be part of a growing team of specialist, Software and Systems Engineers, working with a wide range of stakeholders across multiple disciplines and institutions.
What you will do
You'll be responsible for supporting a diverse range of activities, including:
- Providing first line support for all specialised Research computing IT services
- User administration
- Problem solving
- Issue diagnosis and fault resolution
- Improving documentation
- Automating processes
- Contributing to training materials and events
- Business processes such as the processing of purchase orders and generation of reports
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is to ensure effective exploitation of the services by the researchers.
Skills And Experience You Will Need To Demonstrate
- Proven experience in technical problem solving.
- Knowledge in one of the following areas:
- Linux system administration, scripting, automation and configuration management (Ansible, Puppet), version control, cloud technologies e.g. OpenStack or VMware.
- Able to communicate effectively orally and in writing.
- Highly proactive and enthusiastic.
- An interest in working with AI, High Performance Computing or Research Software is essential but experience in these fields is not crucial as long as you show willingness to learn.
What we can offer
- 36 days holiday per year including bank holidays.
- A generous pension.
- Hybrid working - you can work some of the time from home, coming into the office as and when required.
- A friendly and supportive team environment.
- The opportunity to shape and influence how we work.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
More information about the role is attached in the 'Further Particulars' document.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.
We support flexible and family-friendly working and are open to non-standard working patterns and to applicants who live outside Cambridge but are willing to travel to Cambridge when required.
Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.
If you would like more information about this role, informal enquiries can be directed by email to recruitment@uis.cam.ac.uk.
Please quote reference VC51034 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London