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HR Admin Apprentice
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HR Administrator Apprenticeship
The HR Administrator plays a key role in supporting the HR function through efficient administration of HR processes, maintaining employee records, and ensuring compliance with company policies. This role provides essential support to the HR team and acts as a secondary resource to our Infrastructure Resources team.
Most of your apprenticeship is spent working
You’ll learn on the job by getting hands-on experience.
What you'll do at work
Employee Lifecycle Management
- Administer onboarding and offboarding processes, ensuring a smooth experience for employees.
- Process internal changes, including flexible working and contract requests.
- Maintain accurate and up-to-date records for employee movements.
Inbox & Inquiry System Management
- Manage the HR inbox and inquiry system in collaboration with the HR Coordinator.
- Ensure timely responses and resolution of HR-related queries, escalating where appropriate.
Right to Work & Security Checks
- Conduct and track BPSS screening, DBS renewals, and work visa compliance.
- Ensure all necessary right-to-work documentation is collected and recorded correctly.
HR Administration
- Maintain and update employee records with accurate & consistent data entry.
- Conduct periodic reviews to ensure compliance and completeness.
- Administer employee benefit programs such as eye test vouchers.
- Undertake ad hoc HR administration projects, including right-to-work audits and pending document follow-ups.
- Assist with policy documentation and updates as required.
Support HRIS Management
- Support HR Coordinator with:
- System development, process improvements & end-user training.
- Managing HRIS tasks, such as contract change requests, EPR and flexible working applications.
- Ensuring timely completion of assigned HRIS-related tasks.
- Monthly HRIS audits to identify and remove outdated personnel data.
- Ensure compliance with GDPR regulations and company data policies.
- Support management of Moodle site including generation of monthly L&D reports to track training completion.
Secondary Responsibilities – Infrastructure Resources Support
- During peak/leave periods provide cover and assistance for the HIR Coordinator in hospitality, reception, and purchasing duties as needed.
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Where you'll work
TEKHNICON
SPRINGWOOD DRIVE
BRAINTREE
CM7 2YN
Apprenticeships include time away from working for specialist training
You’ll study to gain professional knowledge and skills.
Training provider
COLCHESTER INSTITUTE
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
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Training schedule
The apprentice will be working towards the HR Support Level 3 Apprenticeship Standard. Monthly classroom attendance at Colchester Institute (Colchester Campus).
Essential qualifications
GCSE in:
- maths and English (grade 9-3/A*-D)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About this employer
We help our customers realise the value of technology that is approaching the end of its intended first use. We manage the recovery and redeployment, remarketing or recycling of equipment to minimise the impact and demand on our environment – and we do this worldwide. This capability allows organisations to recover capital from their technology purchases whilst reducing the rate of equipment turnover and subsequent environmental impact. Based in Braintree with a headcount of 270 permanent employees. https://rdc.co.uk/ (opens in new tab)
Company benefits
- 30 days of annual leave, including bank holidays, with additional holiday entitlement awarded for long service, increasing to a maximum of 34 days per year.
- Employee Assistance Programme, with virtual GP service.
- Subsidised on-site canteen.
- Cycle2Work Scheme.
- Eye Care Vouchers.
- Employee Discounts & Savings.
- Recognition Programmes.
- Wellbeing Resources.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). Potential permanent role on successful completion of apprenticeship depending on business needs.
Contact
The contact for this apprenticeship is:
COLCHESTER INSTITUTE
Colchester Institute - Apprenticeships Team
ci.apprenticeships@colchester.ac.uk
01206712043
The reference code for this apprenticeship is VAC2000050667.
Closes in 19 days (Saturday 19 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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