HR Admin Apprenticeship

Do you want to begin your career in HR? You will work alongside professionals in the industry and gain valuable experience for the future.

Requirements

• Skilled in the use of multiple IT packages and systems relevant to the organisation (e.g., MS Office or equivalent packages).
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis.
• Produces accurate records and documents (emails, letters, files, payments, reports, proposals).
• Makes recommendations for improvements and presents solutions to management.
• Drafts correspondence, writes reports, and reviews others' work.
• Maintains records and files, handles confidential information in compliance with procedures.
• Coaches others in required processes.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning.
• Deals with challenges in a mature way.
• Seeks advice from experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills.
• Demonstrates good communication skills (face-to-face, telephone, writing, digital platforms).
• Uses appropriate communication channels.
• Demonstrates agility and confidence in communications.
• Answers questions from inside and outside the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise and applies it to continuously improve work.
• Reviews processes autonomously and makes suggestions for improvements.
• Shares administrative best practices.
• Applies problem-solving skills to resolve complex complaints.
• Takes responsibility for initiating and completing tasks.
• Manages priorities and time to meet deadlines.
• Manages the expectations of colleagues at all levels.
• Sets a positive example.
• Makes suggestions for improvements to working practice.
• Manages resources (equipment, facilities).
• Organises meetings and events, takes minutes, and creates action logs.
• Takes responsibility for logistics (travel, accommodation).
• Uses relevant project management principles and tools.
• Plans required resources for project delivery.
• Undertakes and leads projects.
• Desirable: GCSE in English (grade 4) and Maths (grade 4).
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.