Key Responsibilities

• Provide day-to-day administrative support across HR, HROD and payroll processes.
• Monitor team inboxes, respond to enquiries and escalate more complex queries where appropriate.
• Support recruitment administration, including requesting references, pre-employment checks and confirming start dates.
• Produce contracts of employment and process staff leavers and resignations.
• Maintain accurate employee and leaver records and files.
• Support payroll processing for casual workers, visiting lecturers and external examiners, including fees and expenses.
• Complete ID verification and support UKVI and DBS checks.
• Produce employment references and process voluntary deductions and staff allowances.
• Provide administrative support for development programmes, training, meetings and events.
• Maintain databases and administrative systems, producing routine reports and statistical information when required.
• Support audits, system testing and process improvements.
• Assist with meetings and committees, including preparing papers, agendas and taking notes/minutes.
• Maintain online resources and information, ensuring content is accurate and up to date.
• Provide a high level of customer service while working within relevant legislation, policies, procedures and service level agreements.

About You

We are looking for someone who is organised, proactive and customer-focused, with strong administrative skills and the ability to manage a varied workload.

You Will Ideally Have

• Previous experience working in an administrative role.
• Experience supporting projects, training, meetings or events.
• Excellent communication and customer service skills, with the ability to resolve queries or escalate them appropriately.
• Experience working within policies, procedures and regulatory requirements.
• Knowledge or experience of HR and/or payroll processes.
• Good attention to detail and accurate record-keeping skills.
• Experience using CRM systems, databases and Microsoft Office applications.
• The ability to work collaboratively with colleagues and stakeholders while managing competing priorities.

Why Apply?

This is a great opportunity to gain or further develop experience within a People Services/HR and Payroll environment, working as part of a collaborative team within a university setting.

If you are an experienced administrator who can hit the ground running, provide excellent customer service and work accurately in a busy environment, we would love to hear from you.

Apply now for an ASAP start.