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HR Administrator Apprentice
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HR Administrator Apprentice
MARCHES HR LIMITED
ENGLAND (HR6 0DE)
Closes in 8 days (Friday 23 October 2026 at 11:59pm)
Posted on 22 September 2026
Summary
Join Marches HR as an HR Administrator Apprentice, supporting our clients with phone and email queries, HR system admin and records, while working towards a HR Level 3 qualification. You'll gain hands on experience across recruitment, onboarding and absence, with real progression on offer.
Wage
£13,312 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
Training
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
Hours
Based on business need, the working pattern will be:
- Monday: 11:00am - 5:00pm
- Tuesday: 11:00am - 5:00pm
- Wednesday: 8:45am - 5:00pm
- Thursday: 11:00am - 5:00pm
- Friday: 8:45am - 5:00pm
32 hours a week
Start date
Monday 26 October 2026
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer incoming client calls and respond to HR queries by email
- Check and manage shared mailboxes, logging or escalating queries as needed
- Update HR software with records, absence, documents and routine changes
- File and organise HR records, keeping them accurate and up to date
- Support tasks across the employee lifecycle, such as onboarding, contracts or leavers
- Help with diary management and scheduling HR meetings
- Take notes or transcribe during HR meetings
- Carry out general administrative tasks for the business
- Support marketing tasks, such as website updates or LinkedIn content
- Help coordinate upcoming events, such as HR Clinics or webinars
- Complete apprenticeship coursework and training as part of the working week
Where you'll work
ROOM 13 EASTERS COURT
LEOMINSTER
ENGLAND HR6 0DE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RIVERSIDE TRAINING LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
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What you'll learn
Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
Training for this apprenticeship will be delivered remotely. You'll be assigned a dedicated learning coach from Riverside, who you'll meet with regularly to support your progress, along with monthly teaching sessions to build your knowledge towards the Level 3 qualification.
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Requirements
Essential qualifications
GCSE in:
- GCSEs in English and Maths (Grade 9–4 / A*–C) (grade Grade 9–4 / A*–C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Team working
- Initiative
- Patience
About this employer
We’re a friendly, independent and multi-award-winning HR consultancy based in Herefordshire, proudly supporting small businesses and charities. Working with our small, experienced team, you’ll always get consistent, personal support from people who take the time to understand your organisation and what matters most to you.
Driven by a desire to make HR feel more human, we offer down-to-earth, expert support shaped around your people, your organisation and your goals. Whether you need day-to-day advice or help with something more complex, we’re here to support you with warmth and clarity.
https://marcheshr.co.uk/about/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). The opportunity to stay on with Marches HR and progress towards becoming an HR Advisor within the team.
Ask a question
The contact for this apprenticeship is:
RIVERSIDE TRAINING LIMITED
The reference code for this apprenticeship is VAC2000054773.
Apply now
Closes in 8 days (Friday 23 October 2026 at 11:59pm)
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