Leavers

• Process all new leaver paperwork in a timely manner which will include:
  • Process leaver paperwork and action on HR system.
  • Liaising with the payroll team to establish any overpayments to be deducted and communicated to the leaver.
  • Notify the relevant parties of a leaver to ensure that all company property is returned and any system access is deactivated.
  • Communicating all leavers information to the employee and arranging and supporting exit interviews.
  • Liaising with the Regional HR Advisor when questionnaires have been returned.

Payroll

• Prioritise payroll tasks including absence and overtime to completion within the monthly payroll timetable.
• Coordinate the monthly payroll and send to payroll team meeting all deadlines.
• Deal with all pay/payroll queries, and where necessary liaise with central team.

Absence

• Ensure the Company’s absence policies and procedures are adhered to at all times. This will involve:
  • Work with line managers to manage short term sickness and absence. Ensuring that return to work process has been followed and that the necessary supporting documentation has been provided.
  • Manage long term absence, arranging welfare meetings, requesting GP reports, and organising occupational health assessments when required in line with company policy.
  • Provide advice and guidance on Maternity, Paternity and Shared Parental Leave.
  • Support managers with flexible working requests.
  • Initiate AWOL procedures in line with company policy.

Probation

• Ensure probation documentation is completed on the HR portal and filed in the employee electronic file, in line with required probation period timescales. This will involve:
  • Issuing probation paperwork to Line Manager’s.
  • Ensure Line Managers are aware of the necessary deadlines and timescales that should be adhered at the required intervals.
  • Confirm outcome of probation meeting reviews in writing to the employee.

Annual Reviews

• Provide advice and guidance to managers to ensure performance reviews are completed correctly and by the required deadline.
• Provide regular progress reports to the centre senior management team, to include labour turnover, etc.

HR Systems

• Regularly review the data on Cascade HR system and ensure that it is correct and up to date at all times.
• Deal with general cascade queries login details, password resets, holiday/ absence queries from staff working in close liaison with the HR and Payroll teams.
• Process all SIA License Renewals for the centre within the required timescales and company standards ensuring that cascade is up to date and any deductions are communicated to Payroll.
• Ensure that all Security and Customer services employees are adequately vetted in line with the Savills Procurement Policy.

Training

• Assist with the organisation of centre training sessions when required.
• Upload performance reviews onto HR system.
• Log and monitor training requirements.

Adhoc

• Pension applications – Paperwork and assist with any queries.
• Monitor SIA database and assist with new applications and renewals.
• Any other duties may reasonably be required from time to time.

Additional Responsibilities

• Attend any training and development courses as necessary.
• Take on the role of wellbeing champion within the Centre.
• Adhere to all company policies and procedures.
• Undertake any other reasonable duties as required to meet the needs of the Centre.

Skills, Knowledge and Experience

Qualifications & experience

Essential:

• Minimum of 2 years HR experience gained within a facilities, retail or hospitality related environment.
• Experience in dealing with ER cases.
• Holds a level 3 CIPD qualification.
• Understanding the need for confidentiality when dealing with both internal and external information.
• Accomplished in Microsoft Office applications including Excel, Word, Outlook.
• HR system experience.

Personal Specification

• Strong organisational and administration skills including attention to detail and presentation.
• Adaptable and flexible and able to respond to changing priorities whilst working in a busy multi-skilled office environment.
• Excellent customer service skills, with previous experience of dealing with internal and external clients.
• Understanding the need for confidentiality when dealing with both internal and external information.
• Polite, professional, articulate, outgoing and a confident communicator (both written and verbally).
• A high level of interpersonal skills and a willingness to work as part of a team collaborating with both the local team and also relevant head office departments.
• Ability to prioritise workload and meet the daily demands of the team whilst working alone.

Working Hours

• 12 month FTC – maternity cover.
• Monday-Friday 9-6pm 40 hrs per week (periodic early / late shifts to support HR meetings).

Salary

• £28,000 p/a

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Please see our Benefits Booklet for more information.