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Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Complete administration for all of the employee life cycle, to include new starters, employment changes and leavers, in a timely manner
- Be the HR systems expert
- Administer all onboarding processes, including name badges and probation reviews
- Ensure all employees are eligible to work in the UK within their roles
- Ensure payroll changes are processed timely, and partner with the Finance team to ensure monthly payroll checks are completed efficiently
- Support with new starter inductions
- Administer employee benefits, reward and recognition initiatives
- Support with employee accommodation, including welcoming new arrivals, assisting with maintenance issues and conducting accommodation inspections
- Support the Learning and Development Manager, and Talent Acquisition Manager, where necessary
- Be the welcoming face of HR, to support employees and managers with any arising issues
- Support the HR function with wellbeing and engagement activities
- Promote effective internal communication with all employees via multiple methods
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Key Skills, Qualities & Experience
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- Excellent internal customer service skills, with a genuine interest in making the employee experience magical
- Self-motivated with a professional, 5* persona in all circumstances
- HR experience is not essential; just the right attitude, hands-on approach and willingness to learn
- Flexible to work under pressure in a fast-paced, ever-changing environment
- Strong administration skills, and competent with Microsoft Office
- Driven to look at ways to continuously improve processes
- Organised and proactive, and be able to multi-task
- Excellent verbal and written communication skills
- Ability to work accurately with attention to detail
- A high level of confidentiality
- Experience working with a HR system is desirable
- A driver's licence and car are essential
Benefits
Grantley Hall offers a wide range of benefits and opportunities for all employees:
- A monthly service charge - typically £3,400 annually
- 31 days holiday increasing to 33 days with length of service
- Access to earnings before payday (Stream)
- Holiday Buy/Sell Scheme
- Free parking
- Complimentary meals when on duty
- Discounted modern and spacious live-in accommodation
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
- Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
- Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out wellbeing support.
- Discounted hotel stays with Pride of Britain hotels
- Complimentary bespoke uniform and annual shoe allowance
- Free sight tests for those eligible
- Onsite Team Gym with professional induction
- Refer a Friend Scheme where you can earn up to £1000
- 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
- Grantley Academy to support your development
- Annual paid volunteering days
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