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HR Advisor - Professional Services
Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety.
This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business.
We are seeking experienced HR Advisors who are passionate about delivering high-quality, commercially focused advice and who want to progress their career within a thriving, supportive environment.
The Role
As an HR Advisor, you will provide professional HR and Employment Law advice to a diverse client base across the UK, supporting businesses of all sizes and sectors.
- Work collaboratively within a specialist advisory team
- Deliver advice via telephone and email
- Ensure advice is legally compliant, pragmatic, and tailored to each client's unique needs
- Confidently present compliant and non-compliant options, clearly outlining associated risks to enable informed decision-making
- Receive extensive training, continuous professional development, and clear opportunities to progress into senior advisory or leadership roles
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Key Responsibilities
- Deliver accurate, legally compliant HR and employment law advice with a strong customer focus
- Build trusted, long-term relationships with clients at every interaction
- Meet personal and departmental KPIs and SLAs
- Respond to client queries promptly and professionally within contractual timeframes
- Provide clear options and innovative solutions tailored to each client's business
- Maintain detailed, accurate case notes on internal systems
- Support clients with documentation, implementation guidance, and ad-hoc letter drafting
- Ensure advice aligns with client contracts, policies, and terms & conditions
- Stay up to date with legislative changes, best practice, and ACAS guidance
What You'll Bring
- Proven, practical experience in a HR advisory role - or in a leadership role with experience managing HR processes.
- Strong working knowledge of UK employment law, HR best practice, and ACAS guidance
- A proactive, solutions-focused mindset with creative problem-solving ability
- Confidence working in a fast-paced, KPI-driven professional services environment
- Excellent written and verbal communication skills
- Ability to prioritise workload and work autonomously when required
- Professional, adaptable, and resilient under pressure
- Strong attention to detail and accuracy
- Competent with MS Office and case management systems
- Enthusiasm for building client relationships
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Why Join?
- Join a market-leading, award-winning organisation with global backing
- Clear career progression and development opportunities
- High-quality training and ongoing learning
- Collaborative, supportive team culture
- Exposure to a wide variety of complex and interesting client cases
- Qualification opportunities (L7 CIPD Accreditation)
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INDFIR
The Portfolio Group are acting on behalf of our client in recruiting for this position.
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