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As People Services Advisor, this person will provide practical HR support to managers and employees, with a strong focus on ER, day-to-day queries and improving how People Services operates. The role combines hands-on HR delivery with an interest in using data, technology and AI to make processes simpler, more consistent and effective.
- Experience using HR data, reporting and operational insight to spot themes, highlight risks and support better business decisions across the People function.
- Strong involvement in global People projects, including change activity, reward and benefits, wellbeing, policy improvements, process change and HR systems work.
- Confident in managing project plans, coordinating stakeholders and keeping work on track against agreed timelines and priorities.
- Works closely with leaders, managers and wider People teams to understand business needs, provide practical advice and improve the overall employee experience.
- Able to influence decision-making through clear recommendations, evidence-based thinking and a commercially balanced approach.
- Brings a collaborative style and a strong focus on inclusion, consistency and continuous improvement across HR service delivery.
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What You'll Need To Succeed
- Strong hands-on ER experience, including managing employee relations cases, with sound knowledge of UK employment law and the ability to support matters through to a practical, commercial outcome.
- Confident influencing managers, challenging where needed and using good judgement to balance people, risk and business priorities.
- Able to improve ways of working across People Services, using HR systems, data and digital tools to make processes clearer and more effective.
- Strong problem-solving skills with the ability to review information, identify themes and turn insight into clear recommendations.
- Experienced in supporting HR projects and change activities, with strong organisation and the ability to manage competing priorities at pace.
- A clear communicator who builds strong relationships, works collaboratively and handles sensitive information with professionalism and discretion.
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What You'll Get In Return
- A lively, engaging workplace where no two days feel the same.
- The chance to work in a busy, fast-moving environment with plenty of variety.
What You Need To Do Now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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