Oakleaf Partnership
HR Advisor
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People Services Advisor
Location: Colliers Wood, London
Contract: Permanent
Hours: 37.5 hours per week (9:00am to 5:30pm)
Salary: £40,000 - £42,000
Onsite: 5x days a week
About the Opportunity
An established healthcare organisation is seeking an experienced People Services Advisor to join its Head Office team in Colliers Wood.
This is an excellent opportunity for a proactive HR professional who enjoys building strong relationships, providing expert people advice, and supporting colleagues throughout the employee lifecycle. The successful candidate will join a busy and supportive People Services team, playing a key role in delivering an exceptional employee experience across a multi-site organisation.
Working closely with managers and employees at all levels, the People Services Advisor will provide guidance on a broad range of people matters while contributing to the continuous improvement of HR processes, engagement initiatives, and organisational performance.
The Role
The People Services Advisor will be responsible for:
- Building strong and effective working relationships with employees and leaders across the organisation.
- Providing professional, practical, and timely advice on a wide range of employee relations and HR matters.
- Managing sickness absence reporting, analysing trends, and making recommendations for improvement.
- Supporting and advising on investigations, disciplinary processes, and grievance cases.
- Managing parental leave and flexible working requests in line with policy and legislation.
- Working closely with colleagues to ensure a seamless onboarding experience for new starters.
- Contributing to employee engagement initiatives and organisational culture programmes.
- Conducting exit interviews, identifying themes and trends, and providing insights to support retention strategies.
- Supporting the design and delivery of HR-related training sessions.
- Producing regular HR reports and key performance indicator data.
- Maintaining accurate employee records across HR systems.
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About the Candidate
The ideal candidate will have:
- Significant experience in a generalist HR advisory role, ideally gained over 5 years or more.
- Experience working within a multi-site environment, such as healthcare, retail, logistics, or a similar sector.
- Strong employee relations knowledge and confidence handling a range of casework.
- Experience using HR information systems, with knowledge of Workday and/or ADP being advantageous.
- Excellent interpersonal skills with the ability to build rapport and credibility quickly.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Clear and confident communication skills across face-to-face, telephone, email, and virtual channels.
- Strong analytical and reporting skills, with the ability to interpret data and provide meaningful recommendations.
- Advanced Excel skills and confidence working with large datasets.
- A proactive, solutions-focused approach with a passion for continuous improvement.
- CIPD Level 5 qualification or equivalent experience (preferred).
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Working Environment
Primarily office-based in Colliers Wood, London.
Occasional travel may be required to support training and business activities at other locations.
Benefits
The successful candidate will enjoy a comprehensive benefits package including:
- Competitive salary of £40,000 - £42,000.
- 27 days annual leave plus bank holidays.
- Company pension scheme.
- Life assurance cover.
- Employee discount programme with major retailers and brands.
- Electric vehicle scheme.
- Cycle to Work scheme.
- Blue Light Card benefits.
- Access to professional development opportunities, training, and qualifications.
- Employee referral reward scheme.
- End-of-year voucher scheme.
- Employee Assistance Programme with 24/7 support and wellbeing resources.
- A collaborative and supportive working environment with strong values and a people-focused culture.
Apply Now
This role would suit an experienced HR professional who is passionate about delivering excellent people support, building positive working relationships, and contributing to the success of a growing organisation. If you're looking for a rewarding opportunity where you can make a genuine impact, we'd love to hear from you.
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