The Talent World
HR Advisor
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Location: Head Office, Stoke
Salary: Competitive
Contract: Permanent, Full Time, 38.75 hours
Why work for us
We believe that our people are our greatest asset and the Group’s success is directly related to the effectiveness of our people. We want people to join our team who are as passionate as we are about our six wonderful brands, our products, and our heritage and share the same values.
Portmeirion Group has heritage and family at our core. We have a responsibility to our employees, customers, communities, and the people that bring our products into their homes, and we work hard to reflect this in everything we do. Our business and brands have a global footprint and strong history. They are grounded in family values, craft, and a commitment to making beautiful products that bring people together and are passed from generation to generation.
We operate with integrity, decency, honesty, positivity, and inclusion. We use our talent for innovation and creativity to solve challenges and explore how we can become custodians of the future. We build our global business in a way that evolves this heritage to safeguard the next generation; combining the best of the past with today’s innovations and designs to make our business as good as it possibly can be and create a positive legacy for the future. For our employees, communities, customers, and the planet.
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About the Role
Are you an experienced HR professional who thrives on building strong relationships, solving people challenges, and making a real difference in the workplace? We're looking for a proactive and commercially minded HR Advisor to join our HR team.
This is a fantastic opportunity for someone who enjoys working across the full employee lifecycle, with a particular passion for employee relations and supporting managers to create high performing, engaged teams.
Working closely with the HR Manager, you'll provide practical, hands-on HR support across the business, helping managers navigate people matters confidently while ensuring compliance with UK employment legislation and company policies.
If you're looking for a varied role where no two days are the same and where your expertise will have a genuine impact, we'd love to hear from you.
As our HR Advisor, you'll play a key role in delivering an efficient, professional, and people-focused HR service.
Responsibilities
Employee Relations
- Providing expert first-line HR advice and guidance to managers and employees.
- Managing a varied employee relations caseload, including disciplinary, grievance, performance, absence, probation, and flexible working matters.
- Supporting and leading workplace investigations, ensuring fair, consistent, and compliant outcomes.
- Preparing for and attending disciplinary, grievance, and appeal hearings, acting as HR Advisor and chairing meetings where appropriate.
- Promoting early intervention and informal resolution wherever possible to achieve positive outcomes.
- Escalating complex or high-risk cases to the HR Manager when appropriate.
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HR Operations
- Building strong working relationships across the business, providing practical and commercially focused HR support.
- Coaching and developing managers to build confidence in people management.
- Supporting recruitment activities, including advertising, interviewing, onboarding, inductions, and probation reviews.
- Preparing contracts, offer letters, and employee correspondence.
- Maintaining accurate HR records and systems in line with GDPR requirements.
- Producing HR reports and metrics to support business decisions.
- Assisting with the review and continuous improvement of HR policies and procedures.
- Supporting employee engagement and wellbeing initiatives that help create a positive workplace culture.
Compliance & Governance
- Ensuring all HR activities comply with UK employment legislation, ACAS guidance, and company policies.
- Maintaining accurate and confidential employee records and case documentation.
- Identifying potential risks and escalating complex issues appropriately.
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